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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent
Excellent! Trupanion goes above and beyond. I have had nothing but the most kind and helpful experiences. From getting information to becoming a member to even going through the loss of a furry family member. Along with the wonderful customer service I am very happy with how easy the website works. Call times are fast. CSR's are caring. The sms text service is great. Trupanion is highly recommended.
Insurer: Trupanion Canada
By: Nikki
Amazing customer service
Kelsey was absolutely amazing! She explained everything so thoroughly and was delightfully pleasant and helpful!
Insurer: Trupanion
By: Lea M
Trupanion has been terrific for us
Trupanion has been terrific for us. Our dog has been in and out of care facilities for 6 weeks. They were always prompt to reply and provide information on what would / would not be covered so we could make decisions based on what was best, medically, for our dog knowing that the finances would be taken care of. It is surprising how quickly the medical bills can pile up just for testing, diagnostics, etc. to determine what may be wrong with a pet. We were so grateful we had Trupanion to support us. When we told our vet and the pet hospitals that we were insured with Trupanion they all said "Trupanion is great about covering costs". Thank you.
Insurer: Trupanion Canada
By: Brenda
Very pleased with customer service and…
Very pleased with customer service and return time in paying my claim
Insurer: ASPCA
By: Marsha Bergmsn
The wait time for the claim…
The wait time for the claim reimbursement took a little longer than it should have but overall I am satisfied with the claim and my reimbursement.
Insurer: Pets Best
By: Lori Yochem
Trupanion was there for us during our…
Trupanion was there for us during our difficult time with our baby.
Insurer: Trupanion
By: Patricia Clark
Help for my French Bulldog puppy…
When I received my French Bulldog puppy something told me to get insurance. With the help of the breeder, I chose Trupanion. Little did I know that she would have allergies and stomach problems. Trupanion has never questioned a claim and have paid as they said they would. I can't see myself with any other Pet Insurance company.
Insurer: Trupanion
By: JOYCE SCHAAF
Quick and easy!
Quick and easy to sign up for and very explanatory about services included and extra services available for purchase. I really hope I don't end up needing this insurance for my dog but I am so happy to have it!
Insurer: Spot
By: Christina Schaeffer