154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 31, 2025

Where to start

Where to start. From the minute we knew we were getting a new puppy we knew we needed pet insurance we did our homework and with the endorsement from our breeder and dog walker it was Trupanion all the way. Our questions answered both before our policy started and after. The customer service team are amazing. Thank you to all of you we know that our new puppy is covered at a rate that we were able to create for us. Thank you for providing us with a piece of mind our puppy is covered.

Insurer: Trupanion Canada

By: Heather

Verified July 31, 2025

Great policies and customer service

Spot has great plan options to choose from. Their online platform is very user friendly, and customer service has also been extremely helpful. I just had a large claim that they processed and reimbursed within 10 days in line with my expectations based on my policy. The only reason I didn't give 5 stars is that the submission of medical records has been a bit difficult, and dealing with that aspect is not easy when your pet has a serious illness.

Insurer: Spot

By: Laura G.

July 31, 2025

My experience with Pets Best

Five star

Insurer: Pets Best

Veterinarian: Kanan Veterinary Hospital

By: TAMARA

Useful
July 31, 2025

Great Experience

The process was so simple: I uploaded a copy of the paid invoice and the completed a short description of the services received. Within a day or two I received an email saying that the services were approved and the next week I received a check. Easy peasy and this takes away so much of the sticker shock that can come with veterinary care.

Insurer: Pets Best

Veterinarian: Thorntown Veterinary Clinic

By: Ayreka

Useful
Verified July 31, 2025

The experience was very well done…

The experience was very well done especially with the serve and the way it was handled

Insurer: MetLife

By: Jarrett Cooper

Verified July 31, 2025

Very fast processing

Very fast processing, and good coverage

Insurer: Pumpkin

By: Courtney Howell

Verified July 31, 2025

Easy to fill out

Easy to fill out

Insurer: Nationwide

By: customer

Verified July 31, 2025

great customer service

great customer service. Added my new furbaby to policy with Autumn. went very smooth. great coverage.

Insurer: Nationwide

By: Joyce Anderson

Verified July 31, 2025

web access

I am thankful for the web access and the easiness of doing a claim and the quick turn around with payments and deductible amount is reasonable.

Insurer: MetLife

By: Lori Shackley

Verified July 31, 2025

I like the fact that they have an open…

I like the fact that they have an open mind and they are fair.In the 5 years we have Met Life Pet insurance, we had 2 claims that at first were not paid at 80% but we thought that theyshould ‘ve been. We appealed them both, the company reviewed them and both claims were ruled in our favor.

Insurer: MetLife

By: Radames or Sherry Lopez

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