154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 31, 2025

Great insurance

Great insurance

Insurer: Spot

By: Araceli Cano

Verified July 31, 2025

Easy to download bills

Easy to download bills. Prompt communication and reimbursement.

Insurer: MetLife

By: Marguerite Smith

July 31, 2025

Very easy to submit the claim

It was very easy to submit the claim. You fill out the form, snap a picture of your receipt and send it off. Thank you for making it easy.

Insurer: Embrace

By: Claudia Martin

July 31, 2025

Great service!

Aileen Andino is GREAT! I had a wonderful experience with her amazing customer service over the phone while enrolling our sweet Snoopy. She was incredibly sweet, kind, and patient. She listened carefully, answered all my questions, and made me feel truly valued as a customer. It's rare to come across someone so thoughtful and genuine -- I really appreciate their help!

Insurer: Fetch

By: Alba

Verified July 31, 2025

Very easy process

Very easy process. No hidden requirements. Quickly processed.

Insurer: Fetch

By: Joanie

Verified July 31, 2025

Andrea is awesome

Andrea is awesome! I called with policy and future upgrade questions and Andrea was professional, kind and knowledgeable!

Insurer: Prudent Pet

By: Mae

Verified July 31, 2025

Although my first call was dropped…

Although my first call was dropped while I was waiting, the second agent was very helpful and very kind.

Insurer: Nationwide

By: Fabi

Verified July 31, 2025

My dog had ligament surgery

My dog had ligament surgery. I submitted the claim, got my reimbursement,in a very timely matter. Very satisfied.

Insurer: Spot

By: Jill Staniak

July 31, 2025

best customer svc & easy to use software

i had to call to have my password changed the software was touchy and had the best customer service & now submitted a claim for my first time... it was soo easy... thank you

Insurer: Embrace

By: GEORGIA

Verified July 31, 2025

little glitch

There was a little glitch with one of my submissions - an apparent misunderstanding of the documents that I'd sent. All was resolved promptly with a call and a human to human conversation with one of the exceptional customer service agents.

Insurer: MetLife

By: DUFFY, PAMELA

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