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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great service.
Very economical. Fast and easy claim submission process. Very fast payments on claims.
Insurer: MetLife
By: Todd
Peace of mind in my life
Peace of mind in my life ! Thank you
Insurer: Pets Best
By: Roberta Spazzafumo
Katie supervisor made the difference
Katie supervisor made the difference. Very frustrated being on hold for 5 d as y listening to music for 39-45 minutes stretches 2/3 x day. Tiffany not helpful so asked for supervisor and got Katie. She took the time to listen and solve best she could with my insurance jumping in june 2025 from $98.-$255.
Insurer: Embrace
By: Colleen Burden
We were denied coverage for our cat…
We were denied coverage for our cat under the guise of his urinary blockage being part of a "pre-existing medical condition." We were under the stress of a life-threatening situation that required a multiple day hospital stay and despite that, Trupanion took less than 24 hours to provide the equivalent of a shrug and a "Not our problem."
Insurer: Trupanion
By: Patrick Monroe
Ben, the best rep
Ben, the rep, made the whole experience nice and easy. Was very prepared with my information. Got my new cat signed up in less than 10 minutes. Fast, easy, reliable, delightful service.
Insurer: Nationwide
By: Richard R
You cannot submit a claim for multiple…
You cannot submit a claim for multiple illnesses or accidents on one claim. Representatives provided conflicting information when calling to request information. Request for instructions on what was needed in writing was not honored. It took two months to process one claim.
Insurer: Pets Best
By: Bryan Hawke
Fast & easy processing of claim!
Fast & easy processing of claim!
Insurer: MetLife
By: Beth
Better than human insurance companies!I just love how friendly and receptive…
I just love how friendly and receptive everyone is, and I really appreciate the expediency in which your team responds to the claims.
Insurer: MetLife
By: Miki Turner
Eric was clear and friendly.
Eric was clear and friendly.
Insurer: Nationwide
By: customer
Andreea is Amazing
Andreea was so incredibly nice, communicative, helpful, and answered all of my questions about my settlement. The call was super quick as well.
Insurer: Prudent Pet
By: carolinerowcliffegmail.com