154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 07, 2025

I made the mistake of asking for a…

I made the mistake of asking for a quote and left my e-mail address. The prices are too high and decided not to but. I keep on getting bombarded with constant e-mails and marking them as spam or blocking does not seem to work.

Insurer: Fetch Canada

By: Ooly Schacht

Verified August 07, 2025

Rebecca was very helpful and extremely…

Rebecca was very helpful and extremely knowledgeable. Very pleasant to talk to. Very happy with experience. I would give her a 10

Insurer: Prudent Pet

By: Wendy Fritz

Verified August 07, 2025

Awesome service

Awesome.service. Easy, fast.

Insurer: Prudent Pet

By: Carol Scott

Verified August 07, 2025

efficient and informative

efficient and informative

Insurer: Nationwide

By: Peter M St Thomas

Verified August 07, 2025

I have problems with digital forms vs…

I have problems with digital forms vs physical forms....since that was not an offered item.. The representative who worked with me for the policy had a good document access while deciding.

Insurer: Prudent Pet

By: vlsbyahoo.com

Verified August 07, 2025

A good experience overall

A good experience overall. Only issue was submitting a claim online. Portions of info kept deleting when attempting to send it.

Insurer: MetLife

By: customer

August 07, 2025

Red flags all around

I thought because USAA partnered with Embrace that it would be an easier insurance provider to deal with, being that we are a military household. We are also overseas, as many military are, so I was not expecting the strange loopholes this company gives to overseas clients. I signed up through their website with no issues. The second I created an account, had paid for my cat's policy and filled out all of her paperwork, the website went dark. I no longer had access to it. After about a week of trying to log on, I decided to download a VPN and see if it worked from a different IP, which would be strange because it initially allowed me to use my UK IP. So now I can access my account but only through a VPN, annoying, but doable, but still confused by the switch up because of course, they work with military who are often stationed outside of the US. Fast forward to my cat dying. I am now trying to cancel my policy and there is no way via the website to do so. You must call one of the six different 1-800 numbers they have listed on their site. They ALL go to the same recording, which, when choosing option 3, to cancel my plan, it rings once and hangs up. I experienced this with every number provided on the site. There is no e-mail for customer support. There is no person to contact. How is this possible? There is no way for me to cancel my policy? I absolutely do not recommend Embrace for pet insurance. It's giving scammer vibes. Where are the people who work there and how am I supposed to contact them?

Insurer: Embrace

By: Jennifer Anton

Verified August 07, 2025

Very easy to submit our pet claims and…

Very easy to submit our pet claims and receive reimbursement.

Insurer: MetLife

By: customer

Verified August 07, 2025

Christina was helpful in identifying a…

Christina was helpful in identifying a work place and multi-pet discount that made my plan more affordable.

Insurer: Nationwide

By: Rebecca Costa

Verified August 07, 2025

Not your fault

I am disappointed in my vets attempt at putting in claims, therefore I have to wait a long time to hear back from Trupanion. When I am working with the er clinic, it’s wonderful

Insurer: Trupanion

By: Lucinda Rubin

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