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Our little 14 month old puppy started vomiting uncontrollably. After x-rays, emergency ultrasound, fluids, medications etc., etc., and a total of 1 week in ICU including a surgery…. She now is on the mend and doing great! She has about a 5 inch ‘battle scar’ to show for her decision to swallow pieces of a nylabone chew toy. This episode started on a Saturday morning, our vet off so off to the 24 hour emergency hospital. It was so nice knowing she had the best care and we did not have to worry about the pet bills breaking the bank, because of our Healthy Paws Pet Insurance policy. I had been with a competitor for pet insurance for years with previous dogs but after a friend referred to Healthy Paws, So glad I switched. We never expect these things to happen, however they do. My 90% reimbursement was received within about 8 days of faxing the invoice and reports. I received email updates on the status of my claim throughout the process, seamless and painless!They even followed inquiring as to how she was doing and if we had any questions. You can select deductible amount and your % of reimbursement to adjust your monthly premiums, with no lifetime or per incident dollar caps on claims.

I switched to HealthyPaws after being unhappy and frustrated with my previous pet insurance provider. There is one HUGE difference between HealthyPaws and the majority of their competitors. Most providers carry a tantalizingly low deductible but it only applies 'per condition'. This is a very important distinction. If you dog swallows a sock and has an x-ray, sedation, operation, and meds you will certainly meet your deductible. But if you dog swallows a Lego man six weeks later you are back to square one. HealthyPaws has an annual deductible. Once you meet it you are covered at 90% for any covered care until the end of the calendar year. In my opinion, it is a much more fair system and is designed to protect pet owners from huge bills (rather than fill their pockets incrementally). On top of all of that, their premiums are much more reasonable than their competitors.That's it for the brass tacks. I want to share my personal experience with HealthyPaws as well. My beloved dog Fonz suffered a badly herniated disc and was in absolute agony. We had to take him to the emergency room, his primary care vet, the emergency room again, and finally the operating room for open spine surgery. Throughout the process, HealthyPaws was efficient and caring. They covered everything without blinking an eye and even followed up to see how he was doing before I could reach out to them. Having HealthyPaws insurance not only helped save our dog, they also helped us have peace of mind during a scary and sad time.

Extremely friendly and helpful customer service. Everyone seems to be genuinely happy and to really care about their customers' pets. Also, the claims process was an absolute breeze. Very glad we chose Healthy Paws for our dog.

Healthy Paws was very helpful in a scary time!My schnoodle, Eloise, had to have emergency eye surgery after another dog bit her at the park. Healthy Paws approved my claim very quick and sent my reimbursement check (80%) in 3 days. The staff at Healthy Paws has checked on Eloise multiple times during her recovery period. I would highly recommend this pet insurance plan!

After having Embrace for several years, I submitted my first claim for my dog, Cuatro, who had an emergency visit. Paying the premiums over the years has given me peace of mind and now I truly appreciate how valuable this insurance is.Embrace made filing claims totally painless! I was amazed at the turn around process time.

We have 2 7 year old golden retrievers. Our male has struggled with skin issues due to allergies for many years. From multiple visits to the vet, as well as allergy testing, Embrace has been there & always backs us up. Our claims are so easy to file, we get an email acknowledging the claim was received, and reimbursement all so quickly. Embrace goes above & beyond our expectations. We will never have a pet without being covered by Embrace!

I cancelled my coverage the 1st of January as going with another company who has quicker responses and payouts. At that time, I was told January's would still be charged. That was fine. February came, they billed me. The were contacted again and said cheque will be in the mail. March came and yet another charge! I was not happy and emailed them directly wanting answers and pay back. They called at the end of the work day stating a cheque would be in the mail within 10 days. Guess what.... NOTHING! It is now April 10th and Just rec'd notification of yet another withdrawal for April coverage ! What do I have to do?? This company is to say the least, the worst I have ever dealt with. I guess it's time to get some legal advise on this!

So pleased with the customer service and quality of coverage. The app is AWESOME and it's so easy to submit and track a claim, I rave about it to others every time we have to use it. They even followed up to find out if our dog was doing better after a serious incident, which she was thankfully. I had though called in tears but was reassured in a caring way of how my coverage would work. The plan doesn't, for instance, cover routine maintenance or office visits. This protection did cover critical tests to determine what was wrong and emergency care. That protection allowed us to focus on caring for our pet, not figuring out how to pay for it. Our plan with Healthy Paws has been one of the been investments we've made and I highly recommend it. Emergency care costs are expensive and although we've never had insurance on a pet before this one, we will now always make this investment for the peace of mind.

I have a puppy who has been a constant medical problem throughout his first year. As a garbage mouth we have had to visit the emergency room both of ingesting chocolate cake and socks. Then there was the really scary event of pneumonia when I almost lost him. Each time Embrace was quick to review and pay the claims which meant I didn't have to add financial hardship on top of everything else. I am very grateful I chose them for insurance both for puppy and for my two older cats.

I am very pleased in my choice of you as Sophies insurance coverage. Just submitted one additional claim as Sophie had been scratching her ear with bandaged foot and it was irritated. Just dx with her first fungal infection!"