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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Year 2, so far so good
I’m going into year two with prudent pet and so far they’ve been great. They handled and paid out on my claims for some serious medical visits and follow up surgery for a new condition. Customer service staff has been great and answer pretty quickly by phone. My renewal recently came in and my premium somehow went down $1/month. There were some initial issues getting a claim processed because the initial medical history documents I sent and had not been properly filed and stored by prudent pet and required several follow up calls. This is the reason I downgraded a Star. This was really frustrating because I continued to speak with reps who said it was being expedited but continued to be held up. So it took over a month to get the first claim reviewed and processed, but once the documents were properly filed by a prudent pet the claims got paid out in a timely manner. Overall I’m happy with the service.
Insurer: Prudent Pet
By: Ellie O.
Old lady easy
Very easy for non-tech savvy old lady!
Insurer: Fetch
By: Mary Gayer
Kept increasing drastically
We bought this insurance when we got our puppy. He is a pure bread dog and go through several rounds of training at a service dog facility & they want the dog insured. I thought when you get insurance, the cost is not jacked up each year, especially when there have been only a few very minor claims. It started out at $88.14 and we paid that for 8 months, it went up to $105 for the next year, then up to $132.05 year 3, $184.14 and I raised the deductible to $1k and brought it down to $132.63. It just keeps going up and now we are in for $4686 premiums paid. We only had a few minor claims that it saved us a few hundred dollars on the vet visit. If the policy keeps going up, its hard to say if it is worth it or not. They say its based on what vet costs are in my area but jeeze.
Insurer: Trupanion
By: JAB
Very easy to initially set up
Very easy to initially set up
Insurer: MetLife
By: Bob
Quick decisive comprehensive quotes
Quick decisive comprehensive quotes. I also like that your plans had different deductibles. Other companies I looked at showed flat $500 deductible. Overall cost is very competitive.
Insurer: MetLife
By: Francis Billak
Everything was fairly easy and the…
Everything was fairly easy and the results were great.
Insurer: Spot
By: Robert Schumann
Kassandra was courteous and…
Kassandra was courteous and professional. She listened patiently to my questions and clarified my questions that helped me make a decision about taking out a specific plan that would meet my pets needs. She was also able to correct an oversight that will help my recent claim to be processed. I look forward to working with her and other representatives in your company who offer the same quality customer service. D. Salas
Insurer: Nationwide
By: customer
Great product!
Submitting a claim is easy and we receive an answer about what services are approved/denied within a timely manner.
Insurer: Healthy Paws
By: Leslie
Ok company
Ok company. Cost escalated when my boy turned 7 yo. than mine. Staff was nice on phone. Would investigate all companies to make best choice. Did reduce to accident insurance as little more than 300 per year and cap 5k reimbursement after 100 deductible. Actually would rate like 4.5 but doesn't allow.
Insurer: Embrace
By: Renee Pfeiffer