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Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I wish I could get my own health insurance through Trupanion!
I've had to use Trupanion twice for surgeries for my dog. Each time the claims were handled quickly, efficiently and with compassion. The second surgery has had far more complications than the first, but Trupanion has covered everything letting me concentrate on getting Flora healthy again. I can't say enough good things about this company. I keep running out of words, but I recommend Trupanion to all my pet loving friends.
Insurer: Trupanion
By: Marjorie
Referring Trupanion to friends is the best advertisements
Enrolled Son-E in Trupanion 10 years ago. This was the first experience with pet insurance. We buy insurance for the unexpected, and many years we were blessed with good health, but with 1 sneeze, life changed. So thankful that I had a pet that allowed us to intervene with radiation therapy for the nasal and brain tumors. So thankful Trupanion was there for us. We now have more time with our beloved boy. Some friends have joined the Trupanion family with our experience and referral.
Insurer: Trupanion
By: Roxanne
Poor Claim Service
Have had policy for 6 years. Claim service for established hip meds gets worse every time I submit a claim (2-3 months)
Insurer: Trupanion
By: MICHAEL
Thankful for Healthy Paws
When we adopted our rescue Skeeter I knew I wanted pet insurance. Prior to adopting Skeeter, we had adopted an English Bulldog and we passed up health insurance on him because of the cost. That was a huge mistake. There is nothing worse than having to make hard choices about your pets health because of the cost. Of course we always did what was necessary to provide our Bull Dog with the care he needed but it hurt us financially. For Skeeter I researched almost all of the pet insurance plans out there and after reading Healthy Paws policy, we decided that was the right plan for us. For the first 1.5 years our minimal claims never met the deductible, so there was no payment to us. Then this past Sunday my dog became very ill and was vomiting blood and passing blood through his feces. He’s had some digestive issues in the past but nothing like this. Monday I called my vet and they recommended the ER and advised he may need an x-ray or ultrasound. That night I filed a claim and today (2 days later) I received an email that the claim was approved. What a relief to have Healthy Paws there for us in such a scary time. Many of the negative complaints on here are no fault of Healthy Paws but rather the policy owner not understanding the policy. As the consumer it is your responsibility to know and understand what you are buying. I thoroughly read the policy and all the information related to how to file a claim and have never had an issue. The major items to outline is that on your first claim you must send in a complete history of your pets medical records so they can determine pre-existing conditions. Exams are not covered and you have to meet the deductible before benefits are paid. One you meet the deductible it’s a coinsurance percentage that you chose upon purchase. Hope this helps! Thank you Healthy Paws!
Insurer: Healthy Paws
By: Kristy Applebee
You’re extremely easy to deal with.
You’re extremely easy to deal with.
Insurer: Trupanion Canada
By:
You came recommended by our Vet and you were the better choice when compared to other providers.
You came recommended by our Vet, and you were the better choice when compared to other providers. Plus you've been so easy to deal with.
Insurer: Trupanion Canada
By:
Grateful Dog owners
Without doubt you are the best pet insurance company around. In in all the years we have been with you we have never had a problem with insurance claims . Thank you .from very happy client’s . Val. Ken, and Kylie our fur baby. ?????
Insurer: Trupanion Canada
By:
Whenever I call I am treated amazing you ask me how Barney is and are extremely helpful
Whenever I call I am treated amazing you ask me how Barney is and are extremely helpful
Insurer: Trupanion Canada
By:
We haven’t had to claim anything yet so I haven’t experienced dealing with that yet.
We haven’t had to claim anything yet so I haven’t experienced dealing with that yet. But everyone Ive spoken to on the phone has been very friendly, polite and helpful.
Insurer: Trupanion Canada
By:
We have always got best possible help.
We have always got best possible help.
Insurer: Trupanion Canada
By: