217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Customer Service
Always a pleasure to deal with Trupanion
Insurer: Trupanion
By:
Love Trupanion
Absolutely love Trupanion. Won't own another dog without it. Never had an issue with any claims, and payment is really quick.
Insurer: Trupanion
By:
A liver biopsy revealed that my…
A liver biopsy revealed that my absolutely heart and soul has a copper storage issue, and the good news was that the procedure and recovery went really well. However the bad news is he's going to be on some pretty powerful meds for awhile to clear all the copper out of his liver, and so it means a lot to have the billing for all his past procedures and medications handled so professionally and promptly by Healthy Paws Pet Insurance. He's not out of the woods yet and he's my absolute heart and soul, but it means a ton to not have to worry about the financial element of his care too much because of the coverage they're providing. The app is easy to use and they even made changing to direct deposit really simple, without this coverage the hundreds and hundreds and dollars of medication after this multi-thousand dollar surgery would be beyond stressful and might break me.
Insurer: Healthy Paws
By: Dan Sirotkin
Helping save my best friend's life
A liver biopsy revealed that my absolutely heart and soul has a copper storage issue, and the good news was that the procedure and recovery went really well. However the bad news is he's going to be on some pretty powerful meds for awhile to clear all the copper out of his liver, and so it means a lot to have the billing for all his past procedures and medications handled so professionally and promptly by Healthy Paws Pet Insurance. He's not out of the woods yet and he's my absolute heart and soul, but it means a ton to not have to worry about the financial element of his care too much because of the coverage they're providing. The app is easy to use and they even made changing to direct deposit really simple, without this coverage the hundreds and hundreds and dollars of medication after this multi-thousand dollar surgery would be beyond stressful and might break me.
Insurer: Healthy Paws
By: Dan
Overall a good experience
Overall a good experience, the claim was approved and covered exactly what our policy said it would. It did take a little while to hear something, would have appreciated some sort of update along the way. The customer service is a little lackluster - it's hard to actually get in touch with anyone.
Insurer: Pets Best
By: Matt
Pets Best Insurance has been easy to…
Pets Best Insurance has been easy to work with. Just submit a photo of your bill that you paid to your veterinarian, specialist &/or pharmacy and they will get back to you with an EOB as to whether or not a reimbursement payment will be made to you. One star off because the turn around time can take a while.
Insurer: Pets Best
By: Cheryl B.
Easy claim filing, fast reimbursement, delivers benefits promised
My 9-month old kitten Milo had two seizures within a two week period. While it was very scary for us to go through, the peace of mind that we had pet insurance meant I didn't have to worry about affording any of the tests, overnight hospitalization, or medications. The explanation of benefits was very clear each time and the reimbursements were deposited as cash into my checking account within 1-2 days after filing the claims. Claims are incredibly easy to file as well -- all you have to do is upload the itemized invoice from the vet. The monthly premium of $14 is the best investment I've ever made and I couldn't be happier with the ease and delivery of benefits Healthy Paws promised. They can count us customers for life!
Insurer: Healthy Paws
By: KHD
Easy and timely reimbursement, Delivers on promise of benefits covered
My 9-month old kitten Milo had two seizures within a two week period. While it was very scary for us to go through, the peace of mind that we had pet insurance meant I didn't have to worry about affording any of the tests, overnight hospitalization, or medications. The explanation of benefits was very clear each time and the reimbursements were deposited as cash into my checking account within 1-2 days after filing the claims. Claims are incredibly easy to file as well -- all you have to do is upload the itemized invoice from the vet. The monthly premium of $14 is the best investment I've ever made and I couldn't be happier with the ease and delivery of benefits Healthy Paws promised. They can count us customers for life!
Insurer: Healthy Paws
By: Kristen
Very user friendly app
Very user friendly app. Got reimbursed within 10 business days. Highly recommended
Insurer: Pets Best
By: Matthias Maier
They WILL increase your rates when you have a claim...
For the first six years of the policy, everything was fine. They took our money and we never contacted them. The price seemed competitive, and we were happy to have the certainty that Chaco would be covered if he got into any trouble. The, one day he was attacked by an unleashed pit bull on a local trail (I love pit bulls, they can be such sweet dogs, but unleashed on a local trail and pit bull is never a good idea). My dog lost half his ear and ended up having four visits to doc to get treated, stitches, stitches reinforced, and stitches removed. First, you should know that Healthy Paws will not cover the visit charge for any of these visits, even if they are emergency or follow up. They only cover the costs beyond the visit charge and after your deductible. In the end, they covered about $500 or so, which is a little more than our annual premium which we had been paying for six years. A few months later, our premium was nearly doubled, despite Healthy Paws claiming they never increase rates due to a claim. We decided to pay the increase. This year, they increased another 50% and now want us to pay close to $100 a month for a just turned eight year old dog that has never had a claim other than this one small $500 claim. Buyer beware. This company is not interested in the health and wellness of your dog, they only want your money.
Insurer: Healthy Paws
By: Keith