218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Worst Customer Service Ever!!!!
My cat Melo has crystals in his bladder so I decided to get both of my cats insurance. To make a long story short the Vet bill was expensive so Pets Best had a Veterinarian Reimbursement Form so the Vet will get paid directly from my pet insurance. Smh.. Tried it. The insurance made it impossible for me to do it. I've tried calling and e-mailing them no one responded to me on how does the VRF works. Also I had my cat Melo get an x-ray which cost $410. I submitted my claim and got back $119..smh. I will never get my pet insurance because it's useless to me. I feel like I got robbed and was not being helped with.
Insurer: Pets Best
By: BELINDA
I signed up with a 1000$ deductible at…
I signed up with a 1000$ deductible at a lower monthly premium, I have no claims and my puppy just turned one and they raised my premium almost 30%. I understand premiums going up but that is ridiculous and I can’t lower the deductible either which I was aware of but didn’t realize my premiums would go up that much so now I’m concerned for next year, at least I can cancel but if I put that money aside monthly I think it might be a better idea. Like most insurance companies they are out to make money.
Insurer: Trupanion Canada
By: Billie M
My second dog health care bill
My second need for reimbursement for a dog's health care. I had reviewed my coverage, but called to confirm anyway. The customer service people are very, very nice folks. I received more my money quickly. Second great experience.
Insurer: Pets Best
By: W. Austin
Good Job
Only use it one time, A little slow on payment.
Insurer: AKC
By: Victor
The person I spoke with was very knowledgeable pleasant professional and made the sign up process easy.
The person I spoke with was very knowledgeable, pleasant, professional and made the sign up process easy.
Insurer: Trupanion Canada
By:
Trustworthy and Helpful
The person helping me answered all my questions and made sure I understood. I was confident that I could trust the company and that it was the best fit for my needs
Insurer: Trupanion Canada
By:
Easy to set up
It was fairly easy to set up, policies are simple and easy to understand, flexible.
Insurer: Trupanion Canada
By:
Pippa
I had everything done dinner 10 minutes
Insurer: Trupanion Canada
By:
Unsure about this
I am still unsure about what is covered. Not being able to lower the deductible after the first 30 days is a concern also.
Insurer: Trupanion Canada
By: