218,294+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,294 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,826 reviews

4.9
Healthy Paws

11,137 reviews

4.9
Fetch

5,485 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,929 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 31, 2020

Worst Customer Service Ever!!!!

My cat Melo has crystals in his bladder so I decided to get both of my cats insurance. To make a long story short the Vet bill was expensive so Pets Best had a Veterinarian Reimbursement Form so the Vet will get paid directly from my pet insurance. Smh.. Tried it. The insurance made it impossible for me to do it. I've tried calling and e-mailing them no one responded to me on how does the VRF works. Also I had my cat Melo get an x-ray which cost $410. I submitted my claim and got back $119..smh. I will never get my pet insurance because it's useless to me. I feel like I got robbed and was not being helped with.

Insurer: Pets Best

By: BELINDA

Useful
December 31, 2020

I signed up with a 1000$ deductible at…

I signed up with a 1000$ deductible at a lower monthly premium, I have no claims and my puppy just turned one and they raised my premium almost 30%. I understand premiums going up but that is ridiculous and I can’t lower the deductible either which I was aware of but didn’t realize my premiums would go up that much so now I’m concerned for next year, at least I can cancel but if I put that money aside monthly I think it might be a better idea. Like most insurance companies they are out to make money.

Insurer: Trupanion Canada

By: Billie M

December 31, 2020

My second dog health care bill

My second need for reimbursement for a dog's health care. I had reviewed my coverage, but called to confirm anyway. The customer service people are very, very nice folks. I received more my money quickly. Second great experience.

Insurer: Pets Best

By: W. Austin

December 31, 2020

Good Job

Only use it one time, A little slow on payment.

Insurer: AKC

By: Victor

Useful
December 31, 2020

The person I spoke with was very knowledgeable pleasant professional and made the sign up process easy.

The person I spoke with was very knowledgeable, pleasant, professional and made the sign up process easy.

Insurer: Trupanion Canada

By:

Useful
December 31, 2020

Trustworthy and Helpful

The person helping me answered all my questions and made sure I understood. I was confident that I could trust the company and that it was the best fit for my needs

Insurer: Trupanion Canada

By:

Useful
December 31, 2020

Easy to set up

It was fairly easy to set up, policies are simple and easy to understand, flexible.

Insurer: Trupanion Canada

By:

Useful
December 31, 2020

Pippa

I had everything done dinner 10 minutes

Insurer: Trupanion Canada

By:

Useful
December 31, 2020

Unsure about this

I am still unsure about what is covered. Not being able to lower the deductible after the first 30 days is a concern also.

Insurer: Trupanion Canada

By:

Useful
December 31, 2020

High premiums

High premiums

Insurer: Trupanion Canada

By:

Useful

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