My experiences with Trupanion for the past 7 years have been great.
My experiences with Trupanion for the past 7 years have been great. It's truly a piece of mind that our beloved dog is covered. I had a few calls with the customer support and they are able to resolve my questions. Thank you!
Did you find this review helpful?
Yes
No
I have always had incredible service
I have always had incredible service
Did you find this review helpful?
Yes
No
The rationale for given for denying the claim does not make sense logically.
The rationale for given for denying the claim does not make sense logically.
Did you find this review helpful?
Yes
No
I was told that a claim which had faxed had not been received.
I was told that a claim which had faxed had not been received. I spoke with the vet's office who then contacted Trupanion and found that it had been received. This wasted my and the vet office's time
Did you find this review helpful?
Yes
No
The representative was very helpful and answered my long list of questions!
The representative was very helpful and answered my long list of questions!
Did you find this review helpful?
Yes
No
I have been with Trupanion for six years.
I have been with Trupanion for six years. I have two dogs covered. I have never filed a claim till last year. Then I filed a claim on Lacy 14 days ago. It keeps saying claim open. I think this is to long a time to have to wait on your decision. All the claims were for the same illness. I guess you are trying to figure out a way to make it ineligible.
Did you find this review helpful?
Yes
No
Issuing a claim with trupanion is a joke.
Issuing a claim with trupanion is a joke. It takes far too long and I'm not even certain I'll be compensated for something that should be covered. And if I'm not, I will likely cancel the insurance all together considering I've shelled out over 3k to you for what's seems like a sham.
- INSURER:
Trupanion Canada
- POSTED: 05/11/2017
- BY: Sarah
- BREED: Mixed Breed
- AGE OF PET:
Did you find this review helpful?
Yes
No
I have recommended very often in the past.
I have recommended very often in the past. Usually Trupanion is very prompt. But you received this claim April 21, and i have called twice and it has not even been reviewed yet. This is unusual and I would appreciate payment.
Did you find this review helpful?
Yes
No
Amazing service and amazing company!
Amazing service and amazing company!
Did you find this review helpful?
Yes
No
Hi, I had asked for my welcome package, asking when it would arrive in the mail.
Hi, I had asked for my welcome package, asking when it would arrive in the mail. They told me to wait a few days, although they also said it had been mailed out some time ago. As of today, I have not received it. Will you kindly mail to me my welcome package (i have friends who have received this in the mail but I have not). Thanks!
- INSURER:
Trupanion Canada
- POSTED: 05/11/2017
- BY: Tammy
- BREED: Mixed Breed
- AGE OF PET:
Did you find this review helpful?
Yes
No