217,508+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,508 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,806 reviews

4.9
Healthy Paws

11,102 reviews

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Fetch

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4.9
Trupanion

55,032 reviews

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Pets Best

14,873 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified December 13, 2025

Peace of mind when you need it

I kept Spot for years when I didn’t need it for the unfortunate moment recently when I totally did need them. Thank heavens I did. They processed my claim promptly, which now allows me to invest in some rehab for my poor pup. I might not have been able to afford that if not for Spot. Thanks, team!

Insurer: Spot

By: Casey Martin

Verified December 13, 2025

First time experience

This is the first time we process a claim. The process was fast and easy. Embrace notifies us that the first claim might takes longer to process but it was just a few days before the claim was approved (teeth cleaning and one extraction). Shortly after, we had to go back to the vet 4 times for ears infection. All the visit claims were processed timely and we are satisfied with the result. Thank you Embrace helping when we need it the most!!!

Insurer: Embrace

By: Edgar Leung

Verified December 13, 2025

The claims process is very easy

The claims process is easy, streamline and painless. The customer service team is kind, knowledge and helpful

Insurer: MetLife

By: Lisa Wright

December 13, 2025

This is a cheating company!!!

If the system allows, I would give zero or negative score. This is a cheating company. You will never be able to get any reimbursement for any claims. Here is what happened to my case, 1) They keep on asking for more dcotor documentation, but they never told you what was more required. Yeap, they just wanted to run out of 90 days and drop the case 2) Secondly, they never review the case carefully. After I pointed out why the items on my claims not qualified, they admitted there were some mistakes on their side. However, they changed mind again on my first claim because it was barely out of 90 days because of #1. Who gave 5 starts???

Insurer: Healthy Paws

By: Pete

Verified December 13, 2025

Great customer service

Great customer service Paid the claim quickly and Fairly

Insurer: Healthy Paws

By: Michael Guziewicz

Verified December 13, 2025

Worth the Wait

Uploading supporting documents took a bit of coordination via fax so was finally able to email records and then the claim was reviewed/settled in a fair timeframe. If faxes are still a way to receive medical records I wish there were a better way to confirm receipt of records btwn Pumpkin and my vet. In the end, it all worked out!

Insurer: Pumpkin

By: K.Hooks

Verified December 13, 2025

I’m very pleased with MetLife Pet…

I’m very pleased with MetLife Pet insurance great customer service and knowledgeable. Very friendly voices on their end.

Insurer: MetLife

By: Sandra Short

Verified December 13, 2025

Good No Pressure Experience

My representative was very polite, personable and professional.( Manny) Thank you!

Insurer: Nationwide

By: Dorothy Webber

Verified December 13, 2025

Latte insurances

Fast and seamless UI and quick estamintes and coverage

Insurer: MetLife

By: Oscar Pedroza

Verified December 13, 2025

Easy to deal with and quick responses

Easy to submit claims, claims process is straightforward, processing and payment times are reasonable.

Insurer: MetLife

By: Niki Mendrinos

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