219,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dealing with Trupanion was one of the…
Dealing with Trupanion was one of the best experiences I have ever had! They answered my phone calls immediately, and I was connected to a live agent who was able to answer all my questions and assist me with the paperwork. I filed two claims and both were settled within 18hours. Payment was sent out immediately. Everything was covered except I what knew would not be(clearly stated in my contract). After this experience, I would never have another pet insurance except Trupanion! Thank you Trupanion for making my stressful time easier.
Insurer: Trupanion
By: Don
agent was knowledgeable
agent was knowledgeable
Insurer: Fetch Canada
By: aaryan juneja
The Best
I've had policies with a couple other pet insurance companies and MetLife Pet Insurance as been the best by far. Fair pricing choses, Quick claims process and only one annual deductible. Direct deposit of claim refund payments very fast. Very pleased with this company.
Insurer: MetLife
By: Pam
Simple
Very easy to submit my claims and receive my reimbursements.
Insurer: MetLife
By: Mary
A problem came up and they labeled it…
A problem came up and they labeled it preexisting. The vet diagnosed it as something different but they still said it was preexisting. They don't mind taking your money though. Bad choice!
Insurer: Pumpkin
By: Jb
Easy use of the app
Easy use of the app. Quick service and turnaround time on claims. Smooth process.
Insurer: MetLife
By: Baker
My first experience was simply great!!
My first experience was simply great!!! No complaints.
Insurer: MetLife
By: T. Williams
Easy claim processing and timely…
Easy claim processing and timely reimbursements.
Insurer: MetLife
By: Roger Hernandez
Quickly processed claim
Quickly processed claim. No hassles. Whole system worked flawlessly.
Insurer: MetLife
By: Sal
Customer service is absolutely trash
Customer service is absolutely trash. Another predatory insurance company. I spent hours over calls and emails over 6 months trying to get these people to do their job. They kept picking new things wrong with an invoice even though it was the same invoice. Like saying the invoice cant have handwriting on it, which it didnt. Then they said the writing was not legible, even though it was clearly a typed and printed invoice. Took 6 months to get reimbursement all while they of course continued collecting my money. Right on time. This is not a good service. They don't help. You have to work and work to get these unprofessional losers to do literally the thing they exist for. Terrible customer service and equally bad just service I guess.
Insurer: Pets Best
By: Taylor Rodriguez