210,291+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,291 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service always helpful
Call centers are in the US and I feel the customer service has always been helpful. My issues have been resolved. Everyone is generally helpful. While my insurance has steadily gone up, they have found ways to help me reduce it when I can. It's taken care of my pet and the app and submitting has all been straightforward. I also appreciate the other benefits that come with it, though not every state can take advantage.
Insurer: MetLife
By: Amy
It was easy to fill out the information…
It was easy to fill out the information and reimburse all the fee very quickly. Thank you so much, appreciate it.
Insurer: Spot
By: Chikako Gray
Poor communication
Currently i am very unhappy with their service. Coverage is great. But trying to get a claim covered after sending information 4x and speaking to multiple people, including supervisor, I still don't have this resolved. Every phone call I get told something different.
Insurer: MetLife
By: Shannon Wyman
Quick Processing of Claim
The processing time for my claim was great. Still waiting for the check to be delivered.
Insurer: Pumpkin
By: Elizabeth
Big Spence ACL surgery
Our dog needed surgery on his ACL which is a expensive procedure. Trupanion covered the charges in a timely manner. I thank God that I had insurance to cover this.
Insurer: Trupanion
By: David Najemian
Fast resolution of my claim.
Fast resolution of my claim.
Insurer: Fetch
By: Constance
Submitting claims very easy
Submitting claims very easy, always was able to get a hold of a person with questions and payment was very quick.
Insurer: Trupanion
By: customer
Trupanion was there for us when our…
Trupanion was there for us when our Goldendoodle was sick over the weekend. The Emergency Hospital submitted the paperwork and we had approvals in minutes! It was a relief during a very stressful time. Thank you!
Insurer: Trupanion
By: Cynthia Hinxman
Having Met Life provides the Mutt Life!
An absolute BLESSING it is to have affordable, organized health insurance coverage for our pack with Met Life!! Our dogs are our kids. It's as simple as that. What we are able to provide for them by having Met Life coverage brings peace of mind to us. Especially as our one dog is aging and not aging optimally. He has several complicated concerns and without the coverage, we would not be able to support him so he can live the best, full life he deserves. Met Life is the biggest spoonful of medicine we give him! I will always carry coverage for our pack of dogs with Met Life. Truly so grrrrrateful!
Insurer: MetLife
By: L. Sabin