210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointed
It takes way too long for the company to review your claim and process payments. Things you thought would be covered aren’t. They want way too much information to process claims. 1 visit they needed paperwork from day 1 when I got her. They already had the information sent to them previously.
Insurer: MetLife
By: customer
It was straightforward and step by step…
It was straightforward and step by step instructions were provided. The whole process did not take long
Insurer: Embrace
By: Semyon Rubinchik
Easier than human insurance!
This is the first time we have purchased pet insurance. Spot is very affordable and super easy to use. Our dog ended up getting a foxtail in his paw and had to have two different procedures to get it out. I was able to submit his invoices via the spot app and within a week or so there was money in my account! I highly recommend them and we have even beefed up our policy for next year to include preventative care.
Insurer: Spot
By: Melanie Jaquess
Easy to use
Being able to enroll online through my employer was simple and beneficial.
Insurer: MetLife
By: Amber Quance
Outstanding Support!!!!
We have been with Embrace since August 2024. Our coverage includes wellness, accident and illness insurance for two adult male cats. We just submitted our first two illness claims resulting from a significant, initially life threatening, stroke suffered by one of them. Treatment included emergency, ICU and stabilization procedures at one practice for two days followed by two additional days at a neurological specialist and advanced care facility. Embrace approved both claims within 24 hours. The claims process was both flawless and seamless - truly outstanding in all regards. In all aspects our experience denoted a competent, professional and caring company that provides its advertised services in an exemplary manner. Highly recommend in all regards. 6.0 on a 5.0 scale.
Insurer: Embrace
By: TDS
I like the ease and speed filing a…
I like the ease and speed filing a claim takes.
Insurer: Embrace
By: David Lynam
I am very pleased with the…
I am very pleased with the professionalism of your staff, however, the processing of the invoices is very slow.
Insurer: Pets Best
By: paul
Easy process to submit claims and they…
Easy process to submit claims and they get reviewed very fast with explanations for everything approved.
Insurer: MetLife
By: Jonathan
Website was down and there was no way…
Website was down and there was no way to get help. Emails and phone calls were not responded to.
Insurer: Pets Best
By: Andy Szymas
Quick and easy claim submission
Quick and easy claim submission. Usually doesn't rake long for reimbursement.
Insurer: Embrace
By: MJ