207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Got Spot for my Doggie 4 years ago at…
Got Spot for my Doggie 4 years ago at the ripe age of 3 months. 3 weeks ago she tore her ACL and had surgery. Made a claim at Spot and the claim was handled and processed in record time and received my reimbursement just yesterday. Unbelievable
Insurer: Spot
By: customer
Professional
Professional, prompt and delivers on your promise. You put my pet first.
Insurer: MetLife
By: customer
Worth the money
In all the years I have had this insurance, I always seem to get my premium back. I have been disappointed that they will not cover allergy shots and gland cleaning. However my last bill of $1055 for dental and shots - I got back $860.
Insurer: MetLife
By: customer
Quick and easy
Quick and easy. Helps offset the vet bills never had any issues.
Insurer: Spot
By: Don't mess up.
Easy to submit claims
Easy to submit claims. If you have questions they are easily reachable and can talk to a live person!!!
Insurer: MetLife
By: Rose
My 1st claim didn't go well
This was my first claim. Shortly after submitting the claim I received an e-mail from Spot requesting all health records for my dog who is now 5. I asked why Spot would insure my pet without this information if required. That request went away. Next, I received an e-mail stating that Spot was missing information on my claim. I submitted with my claim a scanned copy of my Vet's invoice and details from the annual wellness exam. I called Spot to see what was missing from my claim. They told me that they contacted my Vet and got the information they needed. What was that? Why didn't they ask me? I don't remember authorizing Spot to contact my Vet. I'm not sure I trust Spot after this experience.
Insurer: Spot
By: Chris W
Great rates
Great rates. Super quick claims service. Buy it!
Insurer: Spot
By: Margo
Good response time
Good response time. It seems I pay a lot more annually than I get in return. Reevaluating.
Insurer: Pets Best
By: Mary Ann Matthews
Very quick claim response
Very quick claim response. Professional service.Glad we chose spot for our pups insurance!
Insurer: Spot
By: Jennifer Jimenez
communications was excellent
communications was excellent
Insurer: Spot
By: William Spencer