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All my dogs have been insured by Healthy Paws since 2015
All my dogs have been insured by Healthy Paws since 2015. My senior dog is now 12, and my youngest is 1. I had another dog who sadly passed in 2024, but was insured by Healthy Paws for his entire 10 year life. I can't say enough good things about this insurance. They've covered 3 cancer surgeries for my senior dog, as well as her medications for chronic conditions like Cushing's. They cover her monthly Adequan, Librella, and Cytopoint shots. All claims are processed super fast, often in 24-48 hours! Just last week, they covered her ultrasounds and comprehensive bloodwork, part of her twice yearly cancer follow-ups. They covered chemotherapy and immunotherapy for my dog who had lymphoma. Excellent coverage & customer service!!
Insurer: Healthy Paws
By: Patricia Blair
It was easy to apply for and easy to…
It was easy to apply for and easy to understand.
Insurer: Nationwide
By: Chelsea Carter
Great customer service and follow through
So far no hiccups in the signup or claim process. Customer service is quick to respond to correspondence and let me know exactly where we were in each stage of the process. First claim processed within a week. A paper check was mailed due to it being a first claim but will be directly deposited from here on out.
Insurer: Fetch
By: Kathy
Fast service
Reimbursement is always fast. I appreciate that most things are covered after deductible is met.
Insurer: MetLife
By: Leo's mom
Simple Process; May Need to Retry 1st Time
Enrollment process is simple and well guided. But had issues with website not proceeding when NEXT button was pressed. Had to attempt a few times before it went through but quote information was always saved so that was helpful.
Insurer: MetLife
By: Yadhira Ortiz
I’m extremely disappointed with Pumpkin…
I’I’m extremely disappointed with Pumpkin Pet Insurance and would not recommend them to other pet owners. I brought my cat to the vet after he threw up one time. My vet performed blood work, monitored him, and cleared him — nothing serious or chronic was found. One time. My cat threw up several times and became dehydrated. We had to take him to emergency room after seeing his vet to get fluids. Despite this, Pumpkin denied the entire claim, stating that the issue was considered a pre-existing condition. This is extremely frustrating because my cat was evaluated by a licensed veterinarian and medically cleared with no ongoing condition, yet Pumpkin still refused coverage. If a single incident of vomiting can be twisted into a reason to deny legitimate care, then what are you really paying for? I get pet insurance for peace of mind, not to fight over basic emergency care when something unexpected happens. Instead of support during a stressful moment with my pet, I was left dealing with paperwork, excuses, and a denial. Save your money and look elsewhere — when it actually matters, they won’t be there for you
Insurer: Pumpkin
By: Christine Sodikoff
Phone vs online enrollment
I've used Nationwide pet insurance for years, but usually used the site to enroll new pets. This time I did it via phone and it was just as smooth going as online. Michael was a delight to work with
Insurer: Nationwide
By: A Honey
My dog was attacked by a feral cat
My dog was attacked by a feral cat. He had to have a drain bag for his wound. Cost us 600$, which is a lot for us. Pumpkin reimbursed us almost half. Thank you!
Insurer: Pumpkin
By: Beverly Abdullah
Easy to upload claims
Easy to upload claims. Good communications with updates on the progress
Insurer: MetLife
By: customer
Timely fashion in handling claim and…
Timely fashion in handling claim and reimbursements
Insurer: MetLife
By: Annette Brennan