210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Billing and filing claims is efficient
Billing and filing claims is efficient, and coverage has been solid.
Insurer: MetLife
By: Michael
Simple Claims Process
I appreciate how quickly claims are handled and completed. I always receive ample communication emails to keep me updated with claim statuses. I have found MetLife easy to work with and reliable.
Insurer: MetLife
By: Erin H.
Worst pet insurance ever
Worst pet insurance ever. They stall on paying your claims. My dog had her first UTI a nationwide insurance said it was a pre-existing condition. It took them three months to even reply after I had spoken to several supervisors. The supervisors would give me their direct email and when I would email them, I wouldn’t get a response. I finally canceled the pet insurance two months ago and they are still taking money out of my account. I called customer service the other day and they said it would take 3 to 4 months to reimburse me my money. I should’ve known and read reviews that they were a bad pet insurance there nationwide app doesn’t even work properly. If there was zero stars, I would rate them that.
Insurer: Nationwide
By: Fish Robles
Prompt attention to claims
Prompt attention to claims
Insurer: MetLife
By: customer
Excellent representative
Just signed up with Fetch! Aileen was very personable and answered all my questions as I was comparing Fetch with another company. She made suggestions as to the best coverage for what I needed. Signing up was easy and my dog will be covered. Aileen is an asset to her company!
Insurer: Fetch
By: Barb Rhodes
needs
They were very helpful, knoweagble
Insurer: MetLife
By: Kathleen Jackson Dixon
Easy and fast emrollment
Easy and fast emrollt
Insurer: MetLife
By: Julianne
Easy app to use for uploading claims…
Easy app to use for uploading claims and fast pay definitely recommend MetLife far superior to the crap that Nationwide put out
Insurer: MetLife
By: David Reynolds
Fast Turn Around
The time from sending in a claim to getting reimbursed (on the Wellness Plan I have) was SO QUICK. I couldn't ask for anything better. Thanks!
Insurer: Pumpkin
By: Carly
My monthly premium increase by $82…
My monthly premium increase by $82 without notice. Is it a coincidence that my former premium was $178.71, about the same as the reimbursement on my dogs RX food ($125)? Making my policy a low profit policy. Until now anyway. An increase is understandable, but an $82 increase on a pet policy. went from $178.71 to $260.81. With no Notice!! Customer service agent Steven could not located the notice they were supposed to send.
Insurer: MetLife
By: TJ Leach