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I do not recommend this company
I do not recommend this company. Customer Service is somewhat okay. I spoke with one Advisor about one of my pets policy and of pre-existing conditions and was told he is not covered because he was simply "looked-at" and it was noted about a potential problem. When I decided to go with Embrace, they labeled all his previous care as a "pre-existing" condition. This was a huge waste of my time and money, and the advisor was upset that I decided to cancel one of my pet's coverage and move to another company. Very unprofessional. However, I decided to give them the benefit of the doubt and leave another pet of mine with Embrace. It was then requested that he would have an evaluation under the Claim's department, in order to determine what sort of coverage he has, and what may be covered. I literally just got off the phone with a representative telling me this request was submitted on or around 7/13/2021. It's 12/3/2021. This is a pet insurance company. This should have been done ages ago, and I had to find out that I basically do not know what my pet is covered for. This is completely unprofessional and inexcusable. I will be cutting ties with this company as soon as they fail to meet my standards. I say "will" because I am not confident in their ability to get things done. I DO NOT recommend this company, whatsoever. They are leeches only after money.
Insurer: Embrace
By: Ruben
Highly recommend Healthy Paws
We purchased a Healthy Paws policy when our dog was a puppy, and we have been extremely satisfied with the policy and the service. The company is clear what they will cover, and I have never had them argue a reimbursement. In fact, our dog recently had major leg surgery, and they covered it and sent us a reimbursement within 2 days of our claim submission! They are very easy to use with either the computer or the mobile app, and everything is taken care of quickly with automatic deposit.
Insurer: Healthy Paws
By: Leslie
Highly recommend Healthy Paws
We purchased a Healthy Paws policy when our dog was a puppy, and we have been extremely satisfied with the policy and the service. The company is clear what they will cover, and I have never had them argue a reimbursement. In fact, our dog recently had major leg surgery, and they covered it and sent us a reimbursement within 2 days of our claim submission! They are very easy to use with either the computer or the mobile app, and everything is taken care of quickly with automatic deposit.
Insurer: Healthy Paws
By: Leslie
Great Turn around and Easy Claim process
This is been the best insurance i have had, pet and human, I used to have Nationwide Pet insurance and it would take months to get my claim approaved. Truepanion has been so fast and easy and made my life and my pets life so much easier. THANK YOU
Insurer: Trupanion
By: Kristie
I am SO happy I purchased this insurance as my rescue dig has had numerous issues lately and I didn’t have to stress about cost
Trupanion has been such a stress reliever during my dogs surgeries. Simple to submit a claim and I received a response back within 24 hours. Could not be more pleased!
Insurer: Trupanion
By: Laurie
Most fast and reliable claim process I have ever dealt with
My dog Ginger had an amazing thanksgiving until it took a toll on her stomach during the middle of the night. She threw up and had blood in her stool. I Immediately rushed her to the vet and they were able to take care of my best friend. The cost of her ER visit were close to 1 grand. I scanned all of the paperwork and bill and sent it to Healthy Paws to see if my dog was eligible for reimbursement. The claim process were very easy to apply and process. It took less than 10 days for the to approve and send me a direct deposit to cover most of Gingers bill. I am forever grateful that this company cares about their customer (my pocket lol) but more importantly my best friend Ginger life. Ever since she has felt better and running around again wagging her tail of joy. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Anthony
So grateful for Lemonade pet insurance
It was so easy to file a claim through the Lemonade app! I am extremely grateful to Lemonade pet insurance for making the process so simple during an already difficult experience with my pet undergoing surgery. The automated chat feature is really easy to navigate, and once you get in contact with a real human, they are so kind and helpful. I highly recommend!
Insurer: Lemonade
By: Jamiee
best thing I ever did was to sign up with you.
I would recommend you to all my friends, and I do.
Insurer: Trupanion
By: cheryl
Immediate benefits!!
The benefits of having pet insure were immediate! I was reimbursed for Watson’s flea, tick, and heart worm medication. It was in my bank account the very next day after I submitted the claim! It’s comforting to know that he has the coverage. We have health insurance for all of our family members and Watson deserved it, too!
Insurer: Lemonade
By: Sunny
Peace of Mind
We ha e held policies for both of our dogs for years. Luckily, we have never had to use…..until now. The team answered all of my questions and processed the claim from my Vet so quickly. It is comforting to know that I will be able to afford additional treatment as we navigate Bailey’s illness. Great company and team and we highly recommend.
Insurer: Trupanion
By: Kathleen