154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 02, 2021

Extremely fast and easy payments and claims

Lemonade pet insurance is fantastic, I am so happy that I picked them. The claims are so easy and fast and they wire the funds to you the next day. Seamless claims and easy to understand coverages.

Insurer: Lemonade

By: rachel

Useful
December 02, 2021

Emergency Surgery

I purchased insurance for my 2 kittens when they were young (1 male 1 female). My male (2.5 now) recently developed bladder stones, on a weekend, and had to be hospitalized. Pets best handled everything extremely quickly, nobody wants a $5500 bill on their credit card the weekend before thanksgiving and the reimbursement has already been issued! Pets Best is phenomenal.

Insurer: Pets Best

By: Robert Rice

Verified December 02, 2021

starting pet policy

I just talked with Andria about starting my policy for Gracie. She was very nice and helpful in explaining the policy. I enjoyed talking with her. Rosanna Garrison

Insurer: Prudent Pet

By: Rosanna

Verified December 02, 2021

Very good

Very good

Insurer: Lemonade

By: Pamela

Useful
Verified December 02, 2021

Best Pet Insurance!!

Switched from a different pet insurance company and so very happy I did!! Customer service is excellent with Lemonade and the wellness exam option has worked great. Claims are paid quickly, and unlike other insurance companies, the policy deductible is not applicable for wellness claims. Policy cost can be adjusted based on coverage and deductible when you set it up so you can be sure it works best for your pet needs and budget. Highly recommend the wellness option and bills for annual visits will be reimbursed almost completely.

Insurer: Lemonade

By: Monica

Useful
Verified December 02, 2021

It's easy and great service.

It's easy and convenient.

Insurer: Lemonade

By: Michelle

Useful
December 02, 2021

Trupanion has been part of our family…

Trupanion has been part of our family for several years. they have been consistently great with all ourpets needs.They understand when there is an emergency and something needs to be processed quickly. Finally, they cover the amount they say prior to procedure without a hitch.

Insurer: Trupanion

By: Neil C

December 02, 2021

Please be more transparent with your pet coverage!

I was very pleased with the initial customer service upon registration. Like some other reviews I also wish Trupanion had been more transparent with our numerous conversations as far as what they claim to offer customers. I'd like to believe we all have the best interests of our pets at heart. We wanted to give our dog the best possible treatment so we signed her up. I made the mistake of thinking an injured leg was an injury (5 day waiting period upon signing up) and not an illness (30 day waiting period upon signing up). We took her in to have it looked at on Day 26 thinking I was within restrictions to have it examined. (She hasn't needed any meds or treatment since...just rest). Long story short, her examination and x-rays weren't covered nor will they ever be for her leg in the future. Turns out that there is a long list of conditions that fit into their "illness" category. Please don't make the same mistake that I did. Wait the full 30 days for ANYTHING if possible!!! Now we are without pet insurance coverage not for just one leg, but now for both for the rest of her life. I couldn't be more upset I thought I was making the best choice for our pet but it turns out I made the worst move possible by ruining her chances of full coverage for her in the years to come.

Insurer: Trupanion Canada

By: CM

Verified December 02, 2021

Excellent

Excellent customer service, policies and turn around time on getting a claim filed. No complaints or worries about paying for my pet procedures and care.

Insurer: Lemonade

By: Ashley

Useful
Verified December 02, 2021

We have had Healthypaws since my 5 year old Doberman was a puppy

We have had Healthypaws since the beginning of our 5 your old Doberman's life. The claim process is very simple as all you do is take a photo of the invoice using their mobile app and many times it only takes 1 business day until it is processed and the funds are deposited into your bank account. Their policy details are straight forward and we have never had any issue (knock on wood) with Healthypaws. They have been a lifesaver as our Doberman has been diagnosed with a liver issue, and she also has been having issues with one of her legs. We had another popular pet insurance plan with our previous Doberman and it was very cumbersome manual process to file a claim and it took at least 3 weeks for it to be processed and a check eventually would come in the mail. I highly recommend this pet insurance company!

Insurer: Healthy Paws

By: Bill Johnson

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