217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best pet insurance
Claims are so easy, and if you ever need help or have questions, their staff is great. I always recommend Trupanion.
Insurer: Trupanion
By:
Because of your excellent customer service
Because of your excellent customer service
Insurer: Trupanion
By:
Ashley was very helpful and everything was easy to get set up.
Ashley was very helpful and everything was easy to get set up.
Insurer: Trupanion
By:
Always there and helpful and kind even at 3 AM.
Always there and helpful and kind, even at 3 AM. They answer the phone and are pure human kindness. Tough to find anymore!!
Insurer: Trupanion
By:
i haven't sent in a claim yet but i have a claim going n this week i've heard many good things about trupanion.
i haven't sent in a claim yet, but i have a claim going n this week, i've heard many good things about trupanion. i've had it ever since i got my long haied chihuahua.
Insurer: Trupanion
By:
My rates always increase exponentially
My rates always increase exponentially. Claims are argued when they are clearly supposed to be covered.
Insurer: Trupanion Canada
By: Ano
Worst Customer Service
Pets Best has the worst customer service of any pet insurance company I've spoke with. I was on hold for more than 30 minutes when trying to ask questions about coverage. I eventually hung up after they didn't answer, but who knows how long it would have taken. Stay away from them.
Insurer: Pets Best
By: Tim
Great company
Great company! Reasonable prices. Easy to use app and quick response! I did some research before choosing them. They got good customer reviews, and now I know why! Recently, my puppy got very sick and ran up some big vet bills. Even though I'm pretty techno challenged their app made it extremely easy to submit the claim. And I had the reimbursement check in less than a week! Highly recommend them!
Insurer: Healthy Paws
By: Janice Johnson
Exceptional Customer Service
Our pet needed quite a few days in the pet hospital for pneumonia and ingestion of a foreign body (plastic). Pets Best came through for us and reimbursed the full 80% after our deductible. The customer service was excellent. I especially want to thank their representative Paul for his assistance and thorough follow up. He kept us updated and ensured the claim moved along. Thank you! They are “the Best”!
Insurer: Pets Best
By: Vicki Cunningham
Customer Service is AMAZING
I am new to SPOT pet insurance, but not new to pet insurance. Torey was amazing and she is one of the reason's I gave my business to SPOT. I did have one other insurance company that was less expensive than SPOT, but the service and attention Torey gave me is what sold me. I am confident the coverage I have on my 2 pups will ensure they have the best quality of life I can give them. I will be adding another dog later this month as well. Thank you Torey for all of your time this morning!!
Insurer: Hartville
By: Kimberly