When we took out the policy we were not informed that there was another tier to have certain treatments covered. So this has not been a good experience

Insurer: Trupanion Canada

By:

Useful

Verified December 10, 2021

Alex was able to answer my questions and break down what I needed to do for a claim.

Alex was able to answer my questions and break down what I needed to do for a claim. She was polite and thorough which I appreciate so much.

Insurer: Trupanion

By:

Useful

Verified December 10, 2021

Always great service

Insurer: Trupanion

By:

Useful

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Speedy payment directly to the vet as usual.

They take care of everything directly with the vetrinary clinic.

very helpful prompt reply made me feel like a person and appreciated me signing up as a new client and even used my puppies name

Very knowledgeable and answered all my questions

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When we took out the policy we were not informed that there was another tier to have certain treatments covered.

Alex was able to answer my questions and break down what I needed to do for a claim.

Always great service

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