154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,139 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
Hard to work with
Company is very hard to work with Customer service stinks
Filing claims is easy
Filing claims is easy. And when I do have to speak to a representative they are always personable but professional, and always so helpful. Their plans are customizable and affordable. I highly recommend.
Insurer: Embrace
By: Betty Smith
Spams requesting me review before we can use the insurance
How manipulative to spam me requesting a review when I just signed up for this insurance and I can't even use it yet for my cats. Of course they want a review before you can even become disappointed! For this, I am giving ZERO stars.
Insurer: Pumpkin
By: Lucimara Ross
Quick Turn Around
Once some paperwork was straightened out, my past claims were handled efficiently and quickly. My most recent claim was also handled nicely. I’m so happy with this company.
Insurer: MetLife
By: Deb
Every representative that I've talked…
Every representative that I've talked to have been very sweet and very helpful
Insurer: MetLife
By: Donna
Easy claim filing process and quick…
Easy claim filing process and quick response and payment
Insurer: MetLife
By: James and Elaine Booth
Friendly and Responsive
Megan was friendly, knowledgeable, and very helpful!
Insurer: Prudent Pet
By: ohaibai
3 months - new excuses - fraudulent company
3 months - new excuses - fraudulent company. I encourage all reasonable people to avoid MetLife Pet. We have two dogs, one named Jensen which is same as our last name. Due to the MetLife incompetency combined with lack of ethics, values, and accountability, they continue to mix up our dogs and make new excuses for not processing the claims submitted late May. Their system is setup so they do not talk to their customers, and every time they mail new questions it takes about 2 weeks. Any answer provided to their new random questions creates a new claim in their system which they then also mess up. This is the most messed up company I have experienced, they lack accountability and I now need to hire a lawyer to make legal claims against them. This is 4th or 5th time they cannot do their jobs within the contractual agreement. Avoid at all cost!
Insurer: MetLife
By: Jens Jensen
GREAT SERVICE & COVERAGE QUICK & EASY…
GREAT SERVICE & COVERAGE QUICK & EASY TO GET REFUNDED!
Insurer: MetLife
By: amanda nicole murray
They won’t pay
They won’t pay They can’t speak English They aren’t trained ASPCA sucks
Insurer: ASPCA
By: David Banes