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Excellent service.
Excellent service.
Insurer: Trupanion Canada
By:
Convenient and Helpful Services
I received prompt help from customer when I needed it and was also given lots of information on how Trupanion worked, my policy and important documents, tips and resources, etc. when I signed up, which I really appreciated and it made things very simple and easy to follow. They also have an app that is fantastic and provides you with all the information and support you need.
Insurer: Trupanion Canada
By:
5 stars for a knowledgeable representative
I spoke to a knowledgeable representative who gave me lots of information and helped me find the right plan for me and my puppy !
Insurer: Trupanion Canada
By:
It is so easy to submit a claim and the quick response is amazing.
It is so easy to submit a claim and the quick response is amazing..
Insurer: Trupanion Canada
By:
First time pet insurance
My questions were answered and the sales rep was friendly, polite, and knowledgeable.
Insurer: Trupanion Canada
By:
Quick and easy process.
Quick and easy process. Very happy!
Insurer: Trupanion Canada
By:
Very quick dealing with claims
Very quick dealing with claims
Insurer: Trupanion Canada
By:
Theyprovide a wellness plan
Theyprovide a wellness plan
Insurer: ASPCA
By: Karen Woods
Great customer service
My experience with customer service was prompt and my problem was resolved efficiently. It is so rare to immediately speak to a person -- especially after hours on a weekend! Representative Peter helped me change an error I made with an online policy quote and purchase. He quickly canceled the policy and helped me secure the correct policy. He was helpful, personable, and made sure to give me all my options. I already feel assured that we chose the right pet insurance carrier for our newly adopted girl.
Insurer: Prudent Pet
By: EP