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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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If you're on the fence
All insurance is confusing, but Trupanion explained a lot of what they do in language I could mostly understand. Also, their coverage is much better than the majority of competitors. I was on the fence about getting pet insurance due to the cost, but thinking ahead to what even a few illnesses or accidents would cost made it an easy decision!
Insurer: Trupanion Canada
By:
Always great customer service and our claims have been processed in a timely manner.
Always great customer service and our claims have been processed in a timely manner.
Insurer: Trupanion Canada
By:
Always timely.
Always timely. Great coverage
Insurer: Trupanion Canada
By:
Because everyone has been SO helpful kind and patient and it means so much to me!
Because everyone has been SO helpful, kind and patient and it means so much to me!
Insurer: Trupanion Canada
By:
Enrollment
Enrolment was quick and easy and staff was thorough and helpful
Insurer: Trupanion Canada
By:
Good service too expensive.
Good service, too expensive. The only differentiator seems to be the payment upfront which I can't even use
Insurer: Trupanion Canada
By:
Thank you !
He was friendly and above very helpful ! Thank you Aaron ! Great job
Insurer: Trupanion Canada
By:
I have been meaning to call for months regarding my last few claims that were for the same issue but had been treated as though for unconnected issues.
I have been meaning to call for months regarding my last few claims that were for the same issue but had been treated as though for unconnected issues. Instead, Trupanion figured it out without my asking and fixed the error and refunded me the amount owing if the issues were treated as one. It was extremely appreciated, as I get inordinately anxious about such communications.
Insurer: Trupanion Canada
By:
I like the quick responses I always get & I love that my dog is protected
I like the quick responses I always get & I love that my dog is protected
Insurer: Trupanion Canada
By:
Viral infection needing coverage
Our dog got a viral skin condition that needed to be removed. Because he has sensitive skin and has contact allergies our vets note itchy paws and such. This condition is completely different and in need of being removed almost 8 months to over a year later, completely unrelated. . No coverage.
Insurer: Embrace
By: Rylee