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Your CSR Dept is never open and I'm on…
Your CSR Dept is never open and I'm on hold for over 45 min
Insurer: ASPCA
By: Jazzmine Meadow
Fair deal, GREAT service, caring people!
As a long time frenchie parent I have had a lot of experience with many different insurance companies for my dogs. [Who have generated some pretty major claims.] recently I got Trupanion for my newest party animal as I believed the structure of their offer is fair and makes the most sense for dogs that could have ongoing issues. The people I have dealt with have been extraordinary, and have gone above and beyond to make things happen in an emergency. They truly care about their customers and their animals, as well as representing their company BRAVO
Insurer: Trupanion
By: Kenneth A
This is simply a great insurance
This is simply a great insurance. The response time for claims is generally short, and the explanation of benefits has always been helpful. I have recommended Pets Best to several friends.
Insurer: Pets Best
By: Dexter Brewer
We just receievd the plan for our ne…
We just receievd the plan for our ne puppy but have yet to use it at all. Ask me again after I have used it
Insurer: ASPCA
By: Heather Berger
Total RIP OFF
Total RIP OFF. At signing they are eager to get your banking info to charge you. Then after that, I believed that the policy was active, but nope! you have to wait 6 months for the policy to be active. Then, when I try to use it, they have the nerves to tell me that I need it an additional insurance on top the policy I bought which basically didn’t cover my pets needs. Besides the POOR Customer service. They did not offered a solution, but a sarcastic answer, I don’t appreciate being taken for a fool. DISAPPOINTED!!!!
Insurer: Embrace
By: Adolfo Angulo
Easy site to navigate
I love how easy it was to navigate the website. The price range was affordable. This was a major reason why we choose Pumpkin as insurance for our sweet heart, babs
Insurer: Pumpkin
By: customer
Never disappointed…
Never disappointed with having chosen Trupanion for my furry loved ones. professional, kind and easy to deal with
Insurer: Trupanion Canada
By: Shruti Sinha
Very difficult to upload docs and no…
Very difficult to upload docs and no wellness visit page for information sharing.
Insurer: ASPCA
By: Holly
The initial sign up was very easy
The initial sign up was very easy
Insurer: ManyPets
By: customer