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Always available and eager to help.
Always available and eager to help.
Insurer: Trupanion Canada
By:
Easy sign up and clear coverage stuff
Easy sign up and clear coverage stuff
Insurer: Trupanion Canada
By:
Long wait time for claims to be processed
I didn't realize it would take so long for claims to be processed and money disbursed. Are you looking at ways to expedite this process? I may need to switch to another insurance carrier.
Insurer: Pets Best
By: Ka
am very pleased with the company
I am very pleased with the company. Efficient and very up front if they are slower then normal processing claims. I will be-newing.
Insurer: Pets Best
By: Tom Wellein
I love that l found SPOT pet insurance
I love that l found SPOT for my new kitty’s pet insurance. I did it all online, it was super easy. Then I reached out to get some information before my first vet appointment, and the representative was super friendly and knowledgeable. I am very happy!
Insurer: Spot
By: Teresa Grant
I was having trouble submitting a…
I was having trouble submitting a claim, my first claim with FiGO. I got a young lady who helped me not only submit the claim but stayed on the phone through the entire process. It was a great experience
Insurer: Figo
By: Terry
How Long Do You Have To Wait?
I find the time from providing the information regarding the Vet's bill until the incident is reviewed and compensation is decided and then deposited, to be exceptionally long. In instances where thousands of dollars are involved, it means that I carry the entire cost until you are able to deal with how much you will cover and then deposit. Over the year's I've been with Pets Best it's gotten longer and longer until it is now ridiculous. You should also provide this information in all of your marketing so people know what they're buying.
Insurer: Pets Best
By: Bolen High
Excellent
We are very pleased with our insurance and the ease of submitting claims. Our vet just submits the claims online and decision is made by next day and funds are deposed in my account. They are easy to get ahold of to discuss coverage or any questions we have.
Insurer: Trupanion Canada
By: Joan
My claims have been reviewed and paid…
My claims have been reviewed and paid promptly so far an excellent experience with Pumpkin!
Insurer: Pumpkin
By: HUDSON