210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I really wanted to use Healthy Paws…BUT breed discrimination?????
I really wanted to use Healthy Paws coverage but I got a quote for $75 on a healthy 2 year old pit bull. I asked on the chat why it was so high since I was getting $45 quotes from other insurance agencies. I was told it was based on where I lived. I went ahead and put in my other dog - who is a pit but I put in mixed breed she is 4. I got a $53 quote for the same zip code and for a dog that is 2 years older than the dog I requested a quote for the first time. It leads me to believe that the $75 quote was due to his breed and not where we live.
Insurer: Healthy Paws
By: Bonnie
Claim processing time is not as advertized
We decided to go with Spot based on the reviews we read and the advertised quick claim processing that stated 48-72 hrs. We adopted a new aussie puppy and we went with both the pet insurance and the wellness plan. I submitted all the paperwork we received from the breeders vet and then took the puppy to the vet after signing up. It was a first vet visit for us so the usual (exam, shots etc). The total cost was $213. I submitted all the paperwork to SPOT and got an instant message saying that due to high volume of claims at this time yadda yadda it could take longer than expected etc. Ok that's fine but keep in mind this is not what they advertised and is not what I would think anyone would consider quick claims. It has now been 8 working days and there has been no status change on my account. Just says processing... Banfield may not have been perfect but at least the discounts for wellness was immediate, taken off the cost at the time you paid not reimbursed like this. I will update my review if and when it pays but so far the experience hasn't met the standards I was expecting based on the reviews.
Insurer: Spot Canada
By: Jason
Claim processing time is not as advertized
We decided to go with Spot based on the reviews we read and the advertised quick claim processing that stated 48-72 hrs. We adopted a new aussie puppy and we went with both the pet insurance and the wellness plan. I submitted all the paperwork we received from the breeders vet and then took the puppy to the vet after signing up. It was a first vet visit for us so the usual (exam, shots etc). The total cost was $213. I submitted all the paperwork to SPOT and got an instant message saying that due to high volume of claims at this time yadda yadda it could take longer than expected etc. Ok that's fine but keep in mind this is not what they advertised and is not what I would think anyone would consider quick claims. It has now been 8 working days and there has been no status change on my account. Just says processing... Banfield may not have been perfect but at least the discounts for wellness was immediate, taken off the cost at the time you paid not reimbursed like this. I will update my review if and when it pays but so far the experience hasn't met the standards I was expecting based on the reviews.
Insurer: Spot
By: Jason
We have been with Trupanion since our puppy was 7 weeks old - he is now 14!
We have been with Trupanion since our puppy was 7 weeks old - he is now 14! We could not trust anyone more and you have been amazing through the good times and the not so good. Thank you.
Insurer: Trupanion Canada
By:
Very good service
Very good service
Insurer: Trupanion Canada
By:
good response to claim
Very good and fast
Insurer: Trupanion Canada
By:
Pet insurance there when you need it!
Trupanion continues to be here for us and our two boys. We highly recommend Trupanion as a reliable and customer friendly pet insurance company.
Insurer: Trupanion Canada
By:
The woman on the phone was just great.
The woman on the phone was just great. I chose that number for her. But I've not used Trupanion insurance Service for my pet so I can't rate you on any other interaction I have had. But yes the woman on the phone was very nice and knew how to help me.
Insurer: Trupanion Canada
By: