210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Poor Customer Service
Trying to get reimbursed for a claim. They sent 6 emails saying only they need additional information. They contacted my vet multiple times, even though I told them they do not communicate with insurance companies. It took me a month to discover they needed a glucose read. Why they couldn't say that in one of the many emails, we could have resolved this long ago. They put the policyholder through the ringer. I would not recommend.
Insurer: Spot Canada
By: Deanna
Great customer service
Healthy Paws has been an excellent insurance company to work with! It was such a relief to know that we had pet insurance when our dog needed to have a total ear ablation. Customer support was a delight; they were responsive and communicated where were were in the claims process every step of the way. I definitely recommend Healthy Paws, not only for the attention to the customer, but for the peace of mind of working with them!
Insurer: Healthy Paws
By: Caroline
The most reliable and easy to use claim form it amazing. I will never use any other Pet Insurer!
They take the worry out of caring for your pet. If they have an accident or illness, knowing I will be partially reimbursed, takes the guess work out of, should I bring him or not. Easy to understand Claim Form, great Customer Service and great value.
Insurer: Pets Best
By: Crystal
Having been a first time dog owner I…
Having been a first time dog owner I purchased a Healthy Paws policy for my puppy. Well at 2 years old he developed epilepsy :( As difficult and heartbreaking as the diagnosis was, I was so grateful to have a Healthy Paws policy. This company is amazing! There is no yearly cap on reimbursement, the customer service is so helpful and the claims are processed quickly! I highly recommend Healthy Paws to any pet owner I know! Unfortunately the unexpected happens with our fur babies but having this policy allows my boy to have the best medical care possible!
Insurer: Healthy Paws
By: Thomas Allen
Claims are processed quickly...amazing company to protect your fur baby from the unexpected!
I am so grateful that I purchased a healthy paws policy for my boy! It allows him the best possible medical care! I highly recommend this company to any pet owner i know!
Insurer: Healthy Paws
By: stacy
Total disappointment.
Your claim approval is dishonest!! You are only paying 35% of the vet costs. You have disallowed 65% of my claim. You do not hesitate to continue raising premiums (I am now paying more than 1200.00 per year) but when it comes to legitimate claims you refuse to pay out. You ask if I would recommend this company. I assure you that I will do all in my power to discourage anyone considering Trupanion. It will not be difficult to convince anyone considering Trupanion once I show them that you only pay off 35% on claims. I will be posting my thoughts on any social media that I can.
Insurer: Trupanion
By: William
100% Worth it
We’ve had healthy paws since we got our dog almost 5 years ago. It’s helped us so much and we never have to worry about if we will be strapped for cash and can give our dog the care he needs when he needs it.
Insurer: Healthy Paws
By: Alexis
HealthyPaws is life saving
Healthy paws has saved our lives when it comes to providing care for our dog. Milo has gotten sick a couple of times and has allergies that require expensive fixes and healthy paws makes it possible for him to receive all that, and we don’t have to worry about finances while he gets the best care
Insurer: Healthy Paws
By: Alexis
Great services
Always received their responses on timely fashion; they helped me to keep my pets healthy and safe providing me their services and covering a great part of their medical Expenses and also the payment always arrives with no delay. Thanks a lot
Insurer: Pets Best
By: Mariana
Best Pet Insurance!!
I did a lot of research on pet insurance before deciding on Embrace. I recommend it to everyone! You couldn't find better and more cheerful customer service. They provide lots of different options for coverage. You can create your own plan. I have 3 cats and each has a different plan. Our older cat, for example, has no diseases or any signs of poor health. But adopting a kitten from a rescue shelter, you just never know, so I got more insurance for him.
Insurer: Embrace
By: Jeanne