217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helped my senior girl!
I’m grateful that not only does Pets Best insure senior dogs but when my senior girl had pancreatitis which resulted in thousands in vet bills all of my claims were handled and a refund was issued which gave me a lot of relief in a stressful time
Insurer: Pets Best
By: Nichole
Love the MetLife pet insurance.
Love the MetLife pet insurance. Quick return for claims😊
Insurer: MetLife
By: Pamela Peay
Easy claim process and quick payment
This interaction with MetLife was seamless and an improvement over previous ones. I uploaded my receipt and vet notes to the site, and within about 3 days I received reimbursement. It was a pleasure.
Insurer: MetLife
By: Rebecca
I appreciate how well they communicate…
I appreciate how well they communicate with me about my plan and any claims that I had. They reimbursed me promptly.
Insurer: Nationwide
By: Brady
It was not.too.expensive and now we can…
It was not.too.expensive and now we can get our dogs their shots
Insurer: Nationwide
By: customer
Quick to respond
Quick to respond. Good pricing.
Insurer: Pumpkin
By: Suzanne Theberge
Great Pet Insurance
I was happy and very pleased with the reimbursement I received for my chihuahua's medical treatment. I was kept updated via emails on the claim's process. Customer Service was courteous and helpful in assisting me with any questions I had. This is my first claim with Pets Best. Being on a budget, I feel confident that my little furry rescue is covered for me to hand his medical expenses. Thank you!
Insurer: Pets Best
By: Carmela
What happened to Pet's Best customer service?
We had been happy with Pet's Best, and had wellness and illness/accident insurance for the great dane we rescued. He was heartworm positive, and full of worms, but is doing much better now. But in Oct, we got him neutered and when put under anesthesia, the vet could see he had many damaged and infected teeth, so 6 were extracted. We had met our $1000 deductible with Pets Best, and so everything should have been covered at 90 percent. It took MONTHS to even finally be able to submit the claim. Their website and app continually crashed after inputting all the data, and the phone lines hung up on me every time. Finally I emailed all the documents. They received it, because that's the date they used for opening the claim, but they didn't read the doctor's notes, they didn't contact either my regular vet or the vet that neutered him, or me, before denying the claim for lack of documentation. Now, they are supposed to be reopening the claim, but I still haven't seen any of the about $750 they owe me.
Insurer: Pets Best
By: Barbara
Great
All is great except the small print on what is covered only once a year.