154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 18, 2025

So far pumpkin insurance has been…

So far pumpkin insurance has been great. Just started using it and the process and payment was easy and fast

Insurer: Pumpkin

By: cynthia b

Verified August 18, 2025

Claims are easy to file and…

Claims are easy to file and reimbursements are fairly quick.

Insurer: MetLife

By: customer

Verified August 18, 2025

Simple straightforward process.

Submitting a claim is easy whether using a laptop computer or even the MetLife Pet Insurance app on the cell phone. The claims are processed in an adequate period of time and have also been processed with proper reimbursement 100% of the time. There was only one occasion where the claim took an extended period to process due to MetLife wanting more information; in that particular case, I did not get a notice from MetLife but happened to discover the delay and took the initiative to contact MetLife myself. After the additional information/documentation was submitted the claim was satisfactory processed.

Insurer: MetLife

By: Laura

Verified August 18, 2025

Fetch has always been extremely easy…

Fetch has always been extremely easy filing a claim, constant updates on the status so you are not left wondering what is going on. The process from start to finish takes no time at all and reimbursement is quick and easy right into your account!

Insurer: Fetch

By: Stacey Driesse

Verified August 18, 2025

April 2024 Claim Still Pending

We still have a claim from April for a puppy spay. We did not get all the money back e have coming to us. We called and spoke with CS numerous times, but it is still there over a year later.

Insurer: MetLife

By: Sara Pinti

Verified August 18, 2025

Trupanion is awesome!

Trupanion got back to me right away! Also, they processed my payment very quickly

Insurer: Trupanion

By: Carly

Verified August 18, 2025

Simply the best!

Fantastic company! I am extremely impressed every single time I need to be in touch with Trupanion staff. Professionalism, kindness, understanding and compassion are just a few qualities that come across immediately.

Insurer: Trupanion

By: Oxana

Verified August 18, 2025

Easy and fast process

Easy and fast process. Great customer service.

Insurer: MetLife

By: customerver

Verified August 18, 2025

Super quick these days

Super quick these days. Truly appreciated.

Insurer: Pumpkin

By: Cindi Ashbeck

Verified August 18, 2025

Claims payment

Payments for reimbursements take far too long. Mistakes are made and are difficult to resolve, requiring long phone calls for attempted resolution.

Insurer: MetLife

By: Richard

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