154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
I had a terrible time with the online
I had a terrible time with the online system today. I had three claims to submit and had to do each one smore than one time as something always popped up and caused a restart. Also, the menu for the hospital names jumped a few times causing me to select the wrong provider and having to go back and try again. Not a very good experience today.
Insurer: Embrace
By: Herb
Submitting my claims is a very simple…
Submitting my claims is a very simple process and reimbursement was prompt. My dog has Valley Fever and Trupanion has helped me pay the bills for his regular blood titers and checkups.
Insurer: Trupanion
By: Colleen
I'm happy that the vet uses the portal…
I'm happy that the vet uses the portal for my insurance. It's nice to not have to pay a big amount out of pocket and then get reimbursed. My puppy is still not well and will need specialist care now. I'm hoping that most will be covered since it's going to be a ton of money. But, I've paid into my plan since she was a puppy, for 5 years, and happy I did! It's already saved us $600.00
Insurer: Trupanion
By: Billie
Giving my pet the care they need
Giving my pet the care they need, whenever they need it, without the concern of an exorbitant bill is a great relief. I can count on MetLife for not giving me a hassle and adding to the stress of already stressful life events
Insurer: MetLife
By: Chad Denbrock
Trupanion increased our prices 158%
Our costs have skyrocketed 158% since we started with Trupanion 10 years ago. This is a breach of trust from the agreement we entered into and we are beyond disappointed in this from a financial and ethical standpoint. Edited to add: Our last increase was 38%. I have reached out to them and asked for rationale, in writing, regarding what could possibly cause this drastic increase (especially since it was less than 2 months after, conveniently, our youngest dog entered the "senior dog" age bracket, meaning switching policies and/or insurance carriers would be very costly.) They have not given us any rationale, but routinely reply to public comments asking us to contact their customer care number, which is just an avenue for their "care team" to offer us the option to cancel our policies. I wish I would've known this before I chose them as insurers of our 2 beloved pups.
Insurer: Trupanion
By: AJ Brackel
Great staff
To have someone answer a call and be knowledgeable and helpful It took a lot of the stress away
Insurer: Fetch
By: Virginia
Ease of claim reporting
Having the Vet bill directly sent to Trupanion from the Vet saved my time of uploading etc.
Insurer: Trupanion
By: Susan
Ease of filing and excellent coverage
I was impressed by how quickly we received word that our dog’s surgery was covered and how they worked with the hospital. All we had to do was worry about our boy and his recovery
Insurer: Trupanion
By: Blenda
Prompt claim processing.
Prompt claim processing.
Insurer: Spot
By: Daniel Johnson
MetLife has always been responsive and…
MetLife has always been responsive and helpful and incredibly user-friendly. I appreciate all they've done to make our cat's medical condition more tolerable.
Insurer: MetLife
By: Marjorie Seidenfeld