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Scam: They raise insurance SUBSTANTIALLY as the dog ages to kick older dogs off of plans
Healthy Paws is a flat out scam, which is why there are multiple class action lawsuits against them. Since joining, my rates have doubled despite no pre-existing conditions, few claims, and promises that rates will remain constant. The company raises rates SUBSTANTIALLY as your pet ages, making it astronomically expensive after ~4 years. This is a scheme to kick older animals off of plans, right when they actually need insurance. While your pet is young, Healthy Paws will seem great. The app is easy to use and customer service is friendly. However, they DO NOT follow their own terms of service and WILL raise your rates precisely when you actually need to use the insurance. DO NOT USE HEALTHY PAWS.
Insurer: Healthy Paws
By: Robert
We haven't been able to use this…
We haven't been able to use this insurance yet, so that's why I gave you a 3 star rating.
Insurer: ASPCA
By: PJS
Competitively priced
Competitively priced - easy to enroll - excellent reviews. I'm hoping not to use this benefit and appreciate the ease of enrollment.
Insurer: ManyPets
By: GloriaN
New policy
Personilized attention. Very polite and attentite
Insurer: Prudent Pet
By: cabreraandreina
We are beyond disappointed and hope…
We are beyond disappointed and hope nobody uses this company if you have a claim that was an emergency for your pet! We have all paperwork from the ER physician along with our forms from the bin call surgeon state what happened to our dog was very unpredictable and they refused the claim stating it was something else that was pre existing An intussusception is Definitely an emergency! Never will NEVER recommend this company! We feel for the cost which is more than many others we got zero help and feel we wasted a lot of time. Never again and we will continue to share our incident in hopes many others never deal with them to have to go through what we have!
Insurer: Trupanion
By: Lisa
Thankful for Fetch
I purchased insurance for my Goldendoodle when she was a puppy. She was diagnosed with Lymphoma at only 4 years old. My experience in getting reimbursed as we travel her journey to recovery is a God send. She is in remission and I have peace of my mind knowing Fetch protected me from financial strain.
Insurer: Fetch
By: Amy Ambrosini
Seems like they're working hard to avoid paying some claims
We've had AKC Pet insurance for several years. Our dog recently started having intestinal issues, so we had a series of visits to the vet. Unfortunately the source of the problem hasn't been determined, so we're still working though it. I was thankful we had insurance, and to be fair, they did cover 3 of the 5 claims. That's why I'm giving them 2 stars instead of 1. However, they are asking for more information about the remaining 2 claims. Normally this would seem reasonable, but the problems with our dog began in April of 2021, and they are requiring EVERY medical record dating back to January of 2019. All of this for two $20 claims. I don't have every medical record going back that far, and I've switched vets so I don't have access to the prior vet's records. The dog hasn't had any ongoing issues, but they're making it very difficult to satisfy their requirements.
Insurer: AKC
By: Bob Coomes
They have always been there to help my…
They have always been there to help my situations. And so compassionate. I would very highly recommend Trupanion for all your furry friends needs.
Insurer: Trupanion Canada
By: CYNTHIA TITMUSS
I am very excited about my new puppy…
I am very excited about my new puppy Maggie. She is a Shih Tzu and will be arriving when she is 8 weeks old. I have been gathering things for her and my breeder sends me pictures each week. So I know how important pet insurance will be. I've researched so many then I made my pick and purchased a policy so I'll be ready. When reading over the policy I realized Maggie has to be in my home, not two weeks away. So I called customer service. They answered right away and I explained what happened and she understood my excitement. Customer service was friendly and helpful. Everything I filled out will be saved and just one phone call when Maggie is sitting in my lap and I'll have her covered with her policy. Thank you for being so helpful ☺
Insurer: ManyPets
By: KMPlitt
Simply the Best - for my situation
Trupanion is an amazing pet insurance company that actually care for its customers. Phoning them means talking to somebody right away and getting the answers you need. Prices are very fair and allow for great flexibility when comes to deductibles - which are fully tailored to your needs.
Insurer: Trupanion
By: Kris Starev