209,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,939 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,741 reviews
11,023 reviews
5,302 reviews
55,032 reviews
8,866 reviews
Category with most reviews
This chart shows the distribution of review categories.
The best experience I've ever had
The best experience I've ever had. Super easy claim submission and pretty fast reimbursement. More of all, the customer service always rocks! A perfect pet insurance option!
Insurer: MetLife
By: customer
prior customer
prior customer , had been solid company to work with before
Insurer: Nationwide
By: helen duzy
Off to a bad start with MetLife Pet insurance.
Off to a bad start with your insurance. I have had other pet insurance for the last 20 years with other companies, and never have had the problems that I have encountered with MetLife. Every claim has been a series of vague emails regarding more information to process the claim. Sometimes the claims have been duplicated ( not due to me ). MetLife has requested information from my vet that they had already sent before. This has happened twice now. You need to be more clear on exactly what documentation you need, and quit inconveniencing veterinary hospitals and your clients with multiple unclear emails with no follow up that the correct information had been received. That being said, my claims have been covered eventually, but not without me having to contact customer service on most of them.
Insurer: MetLife
By: Denise Tate
Long wait
I filed my claim back on October 10th and heard nothing for 2 weeks. I called customer service being that this was my first time filing to ask how long it normally takes. I was told 10-25 days, 25 being if they need more information. At the end of October I called again as 25 days was coming up. I was told they had reached out to my vet as they needed the medical records. The vet sent them on November 3rd. I waited another week and called back. I was told they never got them. I ended up getting them from the vet and uploaded them. Since October 10th we had been back 2 more times for the same issue and as of today November 21st my first claim has not even been processed. I had to cancel my last appointment because of this. I’m hoping things get better and holding out until they can figure out all their “technical issues” but they had the best reviews which is why I chose them and right now I am fully disappointed and feel this is a scam.
Insurer: Pets Best
By: Denielle
My claim was easy to submit and payment…
My claim was easy to submit and payment was received in a timely manner.
Insurer: MetLife
By: Danielle Susskind Cook
Good but expensive
I am 82 years old and my dog is almost 13. Insurance has gone up to over 130 a month now so i dont know how long I can keep it. Real reasonable to start but I do pay more for insurance than the vet cost over few months. Older dogs dont get back but70% and have to pay first 400 .
Submitting claims and receipts are so…
Submitting claims and receipts are so easy. Claims are reimbursed within days. Ease of mind when emergencies come up with my pets
Insurer: MetLife
By: Fast and easy process
Good experience
Amanda was very thorough in her explanation of coverage, easy to contact, and was very personable!
Insurer: Fetch Canada
By: Sarah Jichici
Been very happy with this company and…
Been very happy with this company and would recommend it to anyone
Insurer: Pumpkin
By: Kathleen