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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion is awesome!
Trupanion got back to me right away! Also, they processed my payment very quickly
Insurer: Trupanion
By: Carly
Simply the best!
Fantastic company! I am extremely impressed every single time I need to be in touch with Trupanion staff. Professionalism, kindness, understanding and compassion are just a few qualities that come across immediately.
Insurer: Trupanion
By: Oxana
Easy and fast process
Easy and fast process. Great customer service.
Insurer: MetLife
By: customerver
Super quick these days
Super quick these days. Truly appreciated.
Insurer: Pumpkin
By: Cindi Ashbeck
Claims payment
Payments for reimbursements take far too long. Mistakes are made and are difficult to resolve, requiring long phone calls for attempted resolution.
Insurer: MetLife
By: Richard
Easy to submit claims and prompt…
Easy to submit claims and prompt reimbursement.
Insurer: MetLife
By: customer
Fast Claim Processing!!!
"The claim process was easy… answer a few questions and upload documents and that's it. Reimbursement to my bank account was quick, which totally surprised me. Very impressed… Thank you PetsBest. "
VERY EFFICIENT
VERY EFFICIENT, KNOWLEDGEABLE, AND QUICK. THANK YOU
Insurer: Fetch
By: Regina
A Great Experience
I’ve tried several pet insurance companies and they were just operations set up to take your money and deny your claims, but Pets Best is the absolute best. Pests Best is real insurance coverage that will cover your pet in a time of need. Because my babies aren’t just pets, but they are family members, Getting coverage with Pets Best is one of the best decisions I made for them.
Had to send my dog 325 air miles from…
Had to send my dog 325 air miles from rural Alaska to Anchorage for treatment. Veterinary clinics require a minimum of $1,000 upfront at the time of booking. When I told the receptionist I had Trupanion insurance, the tone in her voice changed, and she said that where I had Trupanion insurance, the $1,000 upfront fee was no longer required. The whole experience was better for both of us.
Insurer: Trupanion
By: Dan