216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims I submit are frequently…
The claims I submit are frequently denied and mislabeled as pre-existing conditions or under a different category such as “preventative care” so that they don’t have to be paid out. I have then had to submit appeals which further delay the process of reimbursement.
Insurer: MetLife
By: customer
Super Attentive
They have been super attentive with communicating the policy coverage. Easy and quick to file a claim
Insurer: MetLife
By: Raychel
Pet Insurance Online App
I tried filling out app online and couldn’t get all info entered for some reason. I called the number listed and Aileen was very helpful in completing my app and explaining coverage.
Insurer: Fetch
By: JustAnswer CustomerMarta
5 stars for efficient claim processing, coverage/reimbursement & friendly service always!
I give 5 stars for the efficient manner in which everything flows from submitting my claims to getting my correct claims covered as per my plan in a timely manner. Also the phone reps are ALWAYS super friendly AND HELPFUL!!! Appreciate that!
Insurer: MetLife
By: Cheryl Ion
Pets Best is the BEST
Pets Best has been the single best investment we have made in our dog. Coverage has been as expected. The app works great and we get reimbursed in a timely manner. I have and will continue to recommend!
Insurer: Pets Best
By: Todd Szilagyi
Incomparable customer service
Went way above and beyond to help fix my issue. Stayed on the phone to make sure it was fixed.
Insurer: MetLife
By: Terri van Aalst
Fast and easy claim service.
Fast and easy claim service.
Insurer: Fetch
By: Emad
Metlife Pet Insurance is incredible
Metlife Pet Insurance is incredible. They make filing claims so fast and easy, and the rate of return is incredible. Super happy with the choice I made for my pup!
Insurer: MetLife
By: customer
We've subscribed to MetLife Pet…
We've subscribed to MetLife Pet Insurance for 2 years and so thankful to have insurance to cover our pets.
Insurer: MetLife
By: Linda Lawson
It was easy to file claim
It was easy to file claim
Insurer: MetLife
By: Christopher