218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best customer service encountered
The rep assigned to me had great communication skills and showed great concern for my Puppy. She explained to me my coverage over the phone and provided easy to understand breakdowns of what my claim covered. All reps I’ve encountered with Lemonade have had amazing attitudes and provided amazing customer service.
Insurer: Lemonade
By: Jeanette
1 claim paid back years of monthly contributions
My dog is 5 and has been healthy ever since we've got him. Last month, out of a sudden, he couldn't walk anymore. He was rushed to a hospital where they diagnosed him with a disc inflammation that required an intervention (surgery). The cost of the procedure was over $5,000. Thanks to my Healthy Paws insurance, my refund was higher than the entire 5 years I paid for this policy. I can't imagine anyone owning an uninsured pet.
Insurer: Healthy Paws
By: Ricardo
Great customer service experience
Happy to have Lemonade as our pet insurance provider!
Insurer: Lemonade
By: Daniel
Terrific
My Toy Poodle gets into things and have been sick a few times. I’m glad I have this insurance which have helped a lot with the cost of her bills.
Insurer: Lemonade
By: Deborah
Great policy, great customer service
I switched from another insurance company. Premiums are very reasonable, customer service is great, turnaround time for review of claims and payment are incredibly fast. Coverage is really great.
Insurer: Lemonade
By: Gail
Easy claims, great customer service and response on claims
Quick and easy process to get coverage, quick response on claims and very easy to file.
Insurer: Lemonade
By: Nick
Great service
What great services. My new puppy has been back and forth to the vet for shots and whatnot and the staff has been wonderful guiding us through the process. Tysm
Insurer: Lemonade
By: wendy
They took care of my Lucky!
our case worker Emilly was FANTASTIC. she would respond to each email within minutes and was very passionate about what she is doing and was doing her best to take care of Lucky. They really care about your pet. they way they acknowledge your pet in emails or call themselves champion for your case rather than customer service is all ++++. Best insurance for dog I ever had, I had tried many other pet insurances before for my prior pets like VPI and .... but this people know what they are doing and they actually care about you and your pet.
Insurer: Lemonade
By: Esmeraldo
AMAZING piece of mind!
I'm so glad I did this, such a great piece of mind to have for my pet AND payout was easy and quick. LOVE LOVE Lemonade!!!! :)
Insurer: Lemonade
By: Melissa
Covered us during a stressful time!
Our pebbles got hurt while playing in the woods and suffered a large laceration. She needed to be hospitalized for 10 nights and needed multiple medications. Lemonade accepted my claim without question and paid me within a matter of days! So happy I decided to insure my pups.
Insurer: Lemonade
By: Claudia