154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 13, 2022

Awesome

Awesome

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

Pour Spencer

ça me semble une excellente compagnie d'assurance d'après ce que j'ai lu sur le site.

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

Claim promptly processed.

Claim promptly processed.

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

Easy submission process quick payment so thankful!

Easy submission process, quick payment, so thankful!

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

Easy sign for pet insurance

It was straight forward. There was quick follow up

Insurer: Trupanion Canada

By:

Useful
Verified February 13, 2022

It was very nice to have an insurance for our lovely dog Hachi.

It was very nice to have an insurance for our lovely dog Hachi. She was a healthy and wonderful pug. We miss her so much. The service was fast and professional, and we were moved with the condolence letter we received after Hachi passed away. Thank you.

Insurer: Trupanion Canada

By:

Useful
February 12, 2022

Excellent service

Excellent service. Easy to use and if any delays, get immediately notify.

Insurer: Pets Best

By: Pauline B.

Verified February 12, 2022

all items as outlined in the policy…

all items as outlined in the policy were very detailed and explicit. The welcome follow up call from your rep was an added bonus. I feel very confident that we selected the best pet insurance carrier for our new pups needs.

Insurer: ASPCA

By: Friedel Lakutis

February 12, 2022

Delays in Processing and Paying Claims

I have a sick cat and have to take him to the vet on multiple occasions. All of the past five claims I filed were delayed in processing, beyond the timeframe Petsbest promised. On top of that, all of the payments were 2-5 days later than the dates Petsbest promised payment. This was not due to the post office as they were direct deposits in my bank account. Let me clarify, over the past five years the claims processing times have gone from 5-9 days to 21-25 days and for every claim I submitted over the past year, I received an email saying there was a delay in processing my claim and it took an extra 5 days on average to receive payment. This is not a bank processing issue, but a Pet's Best processing issue!

Insurer: Pets Best

By: Dave

February 12, 2022

Stay away from Trupanion Insurance - They don't care.

Trupanion states that they cover "90% of all unexpected injuries and illnesses" including hereditary and congenital conditions, but this is false advertising. We rescued a puppy with a congenital condition and did not know the extent of her disease before adopting her. Trupanion has refused to cover any related expenses since this congenital condition is a "preexisting condition" and has left us paying thousands for her most recent hospitalization. We are deeply disappointed with how deceiving this insurance company is and how they do not actually care to help out in a time of need.

Insurer: Trupanion

By: Irate Pet Owner

Compare top pet insurance providers plans.