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Completely satisfied with this company for SEVERAL YEARS!
We have an 8-year old golden retriever with several ongoing medical conditions, AND he is a scoundrel and eats everything and thus has had TWO blockage surgeries. Healthy Paws has been a life savior, literally, each time. I could not have spent so much money without knowing I would be getting much of it reimbursed. We have probably spent over 15K on this dog and I love him dearly and am so grateful to Healthy Paws for providing such excellent coverage and response times since he was a puppy. HIGHLY RECOMMEND THEM!
Insurer: Healthy Paws
By: Stefanie
This company is a scam!
At first, I thought this company was great. I started a policy after paying out of pocket for a major surgery. I paid $50-65 a month for 5+ years before I had to actually submit a claim. My dog had ripped out his teeth and the claim for the initial vet visit went through just fine because they knew I hadn't met my deductible. When I filed a claim for the surgery to fix his jaw and teeth, they took 3 MONTHS to process it and then came up with an excuse that they can't cover it because his teeth hadn't been professionally cleaned. NOBODY from customer service was willing to help me. I ended up paying $2500 out of pocket for a surgery that should have been covered by my 90% policy and the trauma he endured. I tried to resubmit the claim explaining that they had categorized it incorrectly and they deleted the claim without ever contacting me. I could not despise this company more. They got thousands of dollars out of me over the years but refused to help me when I actually needed them.
Insurer: Pets Best
By: Jacquelyn
Wonderfully
Lemonade staff has to be completely amazing. Filing a claim is so easy and getting in contact with the staff is fast and easy.
Insurer: Lemonade
By: Monica
Rip off
Dog was three months old and I paid 60.00 a month. Now she’s 9 I’m paying 140. Was told if I registered before 3 months fees would not go up
Insurer: Trupanion Canada
By: Rosemary
Good communication
Good communication, after submitting claim. Appreciate direct deposit to bank account.
Insurer: Pets Best
By: Sandra Jacobus
All good
We looked online, was helped by calling in and asking, but decided to wait. The next day, they called and had good notes of what we had discussed the night before. It made it easy to pickup and decide.
Insurer: Prudent Pet
By: Joel
Fantastic
Worth the price! Fast and efficient. 10/10 would recommend
Insurer: Lemonade
By: Leah