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My dog needed emergency surgery to remove a pine cone that he had swallowed whole. My claim was processed extremely quickly; I received an acknowledgment within 24 hours, and the payment was in the mail within 48. When I had a question about why exam fees were not covered, the response was prompt and thorough, and the rep showed great compassion for my little dog and his recovery. Currently, Trupanion does not cover exam fees, and this is a drawback. I am hopeful they will re-consider this policy in the future.

Our Beloved Romeo, an English Bulldog, was literally one very sick puppy. He developed Aspiration Phneumonia. Our veterinarian bills were quite high. We even had to have Romeo transferred out to a University Hospital. We held our breath, as we received the invoice. We were delighted to know that Trupanion received our claim the day after Romeo came home. Within 10 days we received a check for 90% of the claim. I have a friend, who is a physician, she joked that it would be a miracle if human insurance claims were paid as quickly. WE ARE GRATEFUL TO TRUPANION!!!

I've filed a few claims in the past 2-3 months and for each claim I received quick reimbursements. I would recommend Trupanion to any pet owner.

Have just received excellent service and compassion from Trupanion after my dog was admitted to the emergency hospital. They liaised directly with the vet regarding necessary surgery and called me back promptly to tell me not to worry and that his claim was covered and they would direct bill so I needed to do nothing. They asked me to pass on a big hug to my dog from the staff in their office. My dog is now back home and recovering really well. I have already recommended Trupanion to my dog friends. They took a huge weight off my shoulders with the way they dealt with this matter and I will always be truly grateful.

My 3yr old lab was limping, and FCP in her elbow was diagnosed. I was very worried b/c many pet insurances do not cover elbow problems, but Trupanion paid the full 90% -my deductible and exam fees ($3450.00) immediately! Thank God I decided to go with them.

Trupanion was very quick to approve my claim. I was very please how Oakhurst Veterinary Hospital doctors were able to get approval right away. Thanks for your help.

We are very pleased with the coverage options offered and those that we selected for our dog. Some friends laughed when we said we had health insurance for our dog but we figured that one major accident (like her getting hit by a car) could cost as much or more than almost ten years of premiums. Well our dog has developed a few other, minor health issues and as far as I am concerned having PetInsurance has already paid for itself. The claim process is easy, and we get reimbursed the covered amounts within a very short time. We highly recommend Trupanion PetInsurance.

We signed up for an introductory trial offer of insurance for our two-month old Labradoodle with Trupanion. The company had been recommended by our Veterinarian. Within the next three weeks we had to use the insurance twice - once for a vaginitis and next for a foxtail in the puppy's nose (ouch). The Vet office sent in the paperwork for reimbursement to Trupanion and immediately Trupanion communicated that they had received the claims. Within days they sent another email describing what portions of the claims they would reimburse, and soon we received the checks in the mail. It was quick, efficient and generous in payments, especially since the first month trial offer carried no deductible. We are very satisfied with Trupanion and will continue with their coverage. Their efforts to communicate clearly and quickly are much appreciated.

After spending $10,000 on one of my uninsured pets a few years ago, I knew that I had to get all of my pets insured. I did a lot of research and Trupanion was the one to fit my needs. Unfortunately, my lab ended up with cancer and it was such a load off my mind to know that I didn't have to worry about costs, I could go ahead and get her the best treatment. Trupanion has processed all my claims promptly and I have received my reimbursements in a speedy fashion. I highly advise Trupanion for pet insurance, my experience has been so positive.

I liked the email after the surgery to see how our Dog was doing.