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Very friendly and straightforward

I love Trupanion! You have helped my dog who has IBD and needs daily medication and supplements so much. Because I have Trupanion, instead of working a second job to pay for her meds, I can be with her instead. That's truly priceless!

Always great service. Very helpful and empathetic.

I HOPE my dog's medical needs would be covered. I am still not sure

I'm happy with the coverage. Acupuncture was covered.

Our Rottweiler, Libby, will be 10 this coming July 4th...and we have had excellent service with her insurance claims. We have insured several dogs with Nationwide (back to when it was Veterinary Pet Insurance) and we have ALWAYS been EXTREMELY pleased with the service; the people are extremely helpful and communicate well. The claims process is very easy and response time excellent. The explanation of benefits is easy to understand. We recommend Nationwide to everyone we meet who has pets. Thank you for EXCELLENT products and EXCELLENT service!!

Then two and a half weeks ago, my ten month old puppy broke her tibia in a freak accident while playing in the yard. Make sure you get that orthopedic report card filled out! The claim process was smooth and each time I have called with questions they were quite helpful. I'll add that I have had high deductible policies on my dogs for 3.5 years now and this past year was the first time I used it (yay for dogs who are normally quite healthy!). Within about 6 months, two different dogs needed two different orthopedic surgeries. Thankfully the claim process with both has been very straightforward with no surprises. Planning ahead and purchasing insurance definitely alleviated some of the stress from the whole situation. Because of my experiences, I have confidently recommended Embrace to other pet owners!

Easy to make A claim, lots of coverage, got my money back after deductible fast. Very friendly staff. They even called to check on my pet!

Embrace has been a great choice for our 3-year old pit mix. We enrolled last year upon relocating to NJ. All we needed to do was provide past medical records for full coverage. We were able to get a waiver for what was flagged as a pre-existing condition, after getting a note from our previous vet to explain that the prescription provided was only a precaution for any anxiety our dog might experience during the long flight from San Francisco to New Jersey. The claims process so far has been very easy, I can email copies of vet bills and get immediate confirmation that the claim has been received. Reimbursement has also been provided in a timely manner after meeting our deductible. I would definitely recommend Embrace to other pet owners.

Princess has had a lot of trouble with kidney stones. Has been on special food and her insurance policy has done a great job. I have very little out of pocket expense.