Trupanion was very prompt in addressing the insurance claim for Madison.
Trupanion was very prompt in addressing the insurance claim for Madison. My only question was they sent the money to the the vet instead of to me (I had paid the bill in full and indicated that on the form) and then I had to return to the vet to be reimbursed. Other than that it was great!
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Anne
- BREED: American Cocker Spaniel
- AGE OF PET: 7 - 10
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Trupanion has always been very quick in processing claims for payment.
Trupanion has always been very quick in processing claims for payment. I’ve had a few ongoing claim situations where you have made it easy to make decisions in regards to treatment for Coots as well as to refer you guys and tell people nothing but positive experiences about you. THANK YOU!!
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Carolina
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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They are freindly and answer and explain the reason for what they do
They are freindly and answer and explain the reason for what they do
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Jan
- BREED: Mixed breed Small (up to 20lbs when full grown)
- AGE OF PET: 7 - 10
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because Trupanion did what they said they would do
because Trupanion did what they said they would do
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Carlo
- BREED: <Mixed Breed (Cat)>
- AGE OF PET: 7 - 10
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Trupanion has been a friend to our furry friends.
Trupanion has been a friend to our furry friends. There has never been a problem. A call to Trupanions office has always been answered quickly and professionally. I have recommended Trupanion to several friends who have acquired a new companion.
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Robert
- BREED: Poodle-Toy
- AGE OF PET: 7 - 10
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I have already recommended it to everyone.
I have already recommended it to everyone. I made the mistake of not having insurance for my last two dogs and regretted that decision when they both had health issues.
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Leanne
- BREED: Maltese
- AGE OF PET: 7 - 10
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Very quick service with no problems
Very quick service with no problems
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Katie
- BREED: Mixed breed Small (up to 20lbs when full grown)
- AGE OF PET: 7 - 10
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Always answer the phone quickly,
Always answer the phone quickly, are well trained and truly care. The service is efficient in both advising about cover and payment. It is already a stressful time when your beloved pet is ill, but the staff ensure that there is no additional stress with the financial assistance. I have already recommended several people to Trupanion. Thankyou!!
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Joanne
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion Canada
- POSTED: 04/16/2018
- BY: Debbie
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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