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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

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8

out of 10

Excellent!

Although I feel the reimbursement time should be quicker, I am pleased with the reimbursement itself. Being a single mommy to Eddie, it's reassuring to know there's help when needed.

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10

out of 10

Excellent service

I've always had great experiences with Trupanion. My 2 1/2 year old dog has had a series of unusual health issues since he was a puppy. My Vet also has direct billing with Trupanion so I only have to pa my share up front.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Standard Poodle
  • AGE OF PET: 1 - 8

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10

out of 10

The BEST Pet Care Insurance Company (AND People)!!

I adopted my cat, Holly, from a shelter three years ago; I was told she had no health problems, and was a healthy, happy kitty. From the first week I had her home, though, my baby has had one health problem after another. I couldn't send her back to a cage, though, so I kept her, hoping with lots of love she would get over her problems and settle down and feel better. For a long time, she actually was better, but this Christmas she got VERY sick...........and I've had to take her to the vet multiple times for multiple tests and medications. We've both been stressed to the max, Holly not feeling well, me WATCHING but not being able to HELP Holly feel better.........and then the vet bills on top of it all. If it weren't for Trupanion staff members to talk to and calm me down, reassure me that I'm doing the best for Holly, I'd don't know where I'd be. If it weren't for Trupanion covering almost all of Holly's health care costs, I would have had to give her up to a new home weeks ago!!!!!!!!!!!!! THANK YOU SO VERY MUCH to Trupanion...........for your kind workers, for helping ME through this stressful time, for paying for Holly's vet bills!!!!!!!!!!!!!!!!! Thank you for not making me choose between trying to make Holly better, or giving her up to someone else!!!!!!!!!!!!!! I had another pet care insurance for my first cat, and I know they would NOT have covered this much!!!!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion is Man's Best Friend's Best Friend!

This is (unfortunately) our second major surgery with our yellow lab, who is only 3 years old (not including his neutering). Trupanion has been absolutely wonderful! Our bill was 90% covered, and a check to us was cut within a week, making the financial strain not a factor as we worried about our furry child. This time around, we also wound up having three follow up visits due to an infection, and yep...those were covered, too. We did not have pet insurance with our first dog (a chocolate lab), mostly because at the time pet insurance wasn't really around, and we calculated that we probably spent about $10,000 over his 15 1/2 years due to his chronic ear infections. The money we pay each month for Trupanion's pet insurance is the best money we have ever spent! Needless to say, we hope to never need Trupanion's services again, but knowing our lab.... It's comforting to know that should we need it, Trupanion is there to help!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

I liked that Trupanion kept it efficient & simple

Trupanion processed the claim from my veterinarian quickly and kept me apprised of everything in real time via email. There were quite a few bills to submit and they did a great job with all that paperwork. I liked the email for each different bill that had been submitted- it showed how much was covered, how much was not, what the remaining deductible was, and what my insurance check would be. They kept it simple but gave all the information I needed. I had another pet insurance company before this one several years ago, and I much prefer the way that Trupanion procssed my claim. Definitely recommend Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shetland Sheepdog
  • AGE OF PET: 1 - 8

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10

out of 10

excellent communication throughout circumstance

Impressed and most appreciative of the communication process from the time of the visit to the vet, claim submission, notification of receipt of claim, email itemizing claim and the exact $$ coverage that is in the mail. Prompt receipt of payment. When dealing with your beloved pet experiencing pain and working with the vet for a speedy recovery the last you want to worry about is making sure that the process will be covered in a timely manner. Trupanion has proven, beyond any doubt, that they understand the emotions involved and deal with the financial concerns in a caring and timely manner. Their kindness is reflected in their e-mails and you feel that they genuinely care about you and your precious pet. Thank you Trupanion .... my highest recommendations. God Bless.

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9

out of 10

Couldn't be more pleased

Very responsive. Seem to really care about your pet. The people I have communicated with are very pleasant and knowledgeable
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

BEST COVERAGE!!

TADYR TOT ACTIVE JACK RUSSELL, WHO ENJOYS BEING A FLA. GIRL, RUN. JUMP.WATER EVEN SNOW WHEN TRAVELING. SHE TORE HER KNEE RESULTING IN SURGERY. JUST AS SHE WAS RECOVERYING FROM IT SHE HAD LARYNGEAL MASS IN THROAT WHICH REQUIREDJ YET MORE. KNOWING MOST OF THESE FEES WOULD BE COVERED ALLOWED ME TO FOCUS ALL MY ATTENTION ON TADYR AND NOT THE MOUNT. OF BILLS QUICKLY ADDING UP AS THERE WAS ALSO ER.VISITS.WHEN ADVISED COST OF SURGERY I WAS ABLE TO SAY "DO WHAT IT TAKES TO SAVE HER LIFE!" "SHE IS MY BABY" SUPPORTING ME WHEN I UNDERWENT 7 SURGERIES IN 2 YRS.IT'S NOT POSSIBLE TO PUT A PRICE ON HER. THANK YOU SO MUCH!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

Trupanion gave Saphira outstanding care!

10 - bestFrom the day Saphira tore her cruciate ligament on her right leg (November, 2012) till now, Trupanion has been with us all the way. They provided 90% of a $4500 claim, and they also supported physiotherapy, and the ensuing complementary medicine (hydrotherapy and laser therapy) that benefitted Saphira immensely. I recall having received one comment that we had made it past a year, and Saphira still had not torn her other cruciate ligament on her left leg. This can happen often, we were told. Well, it is now almost two years, and we have been accident free. I am not saying that she won't be affected, but the statistics are definitely in her favor. And the main support was her alternative therapy. She did a 5k run for the military last summer, and a 2k run this summer. I will be continuing her therapy, because she benefits from it so much. And it is Trupanion that we owe a tremendous amount of thanks to. The agents, and all the people I have dealt with, have been absolutely top-notch. I would not have any other insurance company.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

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10

out of 10

Very fast claim processing and payment

My dog got nasal cancer and Trupanion was there every step of the way when I needed it the most. Trupanion paid for all the tests and treatments including radiation.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bearded Collie
  • AGE OF PET: 1 - 8

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