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I own a retail pet food and supply store on the west side of Vancouver, BC. Trupanion is THE ONLY pet insurance company I talk about to customers with new puppies. I appreciate the deductible options that are available and how quickly claims are paid when I submit them myself online. Hopefully that has translated into policies for your company!

Always a pleasure❤

Absolutely fantastic customer service. Coverage is excellent.

you are a very good company in my opinion.

She was very personable and helpful.

I tell everyone about my insurance experience. How much easier to do everything to keep my animals healthy. You can lead a horse to water, you know the rest. People don’t get it.

Communication with trupanion over the last 7 years has always been great. I have received help above expectations

My girls have been well and have not had to make. Any claims. But I would not be without it.

was very happy with the answers to my questions, and am still referring friends to use trupanion insurance

I'm a True believer in Trupanion pet insurance. This company has provided significant financial support for my old yellow Labrador with Cushings Disease and most recently, end of life treatment/support for a very aggressive form of cancer. My dog's oncologist also told me it was the best pet insurance on the market today. Even though we know our sweet Bosco's life is coming to an end, Trupanion is paying 90% of his chemo, blood tests and other medications. Many kudos to Trupanion staff as well, who have been extremely caring and helpful each time I called with any questions about coverage. I also received a beautiful card, personally signed by staff, upon learning of Bosco's cancer diagnosis. I appreciate that claims are also extremely easy to submit....just take a picture of the invoice, answer a couple of questions and submit. I get reimbursed in a few days, which really helps when the credit card bill comes in! In conclusion, Trupanion has far exceeded my expectations and has allowed us to provide our dog with specialized veterinary care that otherwise we would not be able to afford. Thank you, Trupanion, from the bottom of our hearts, for allowing us to love on our old yellow dog for a little while longer......