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Amy was incredibly helpful and friendly.
Amy was incredibly helpful and friendly. She explained what the issue was and before I had a chance to fix it she called me back to let me know she had looked into my claim further and was able to resolve the issue on her end. Absolutely fantastic customer service which is rare these days! I already tell all my friends with pets to choose Trupanion and will certainly continue to do so. Not enough good words I can use to describe Amy and the Trupanion team.
Insurer: Trupanion Canada
By:
It was easy to use.
It was easy to use.
Insurer: ASPCA
By: Stephanie Martin
So Happy We have Insurance with Trupanion!!!
I am very grateful and happy with Trupanion. When I take my dog in to our vet they send our claim immediately to Trupanion so their part of the claim is paid for before I leave and only have to pay my portion of the bill. YAY!
Insurer: Trupanion
By: Debbie
Very helpful
Very helpful, direct, and clear processes to complete insurance payouts. Will continue using for our pet.
Insurer: ManyPets
By: J. Perez
Pets Best is a great insurance to have
Pets Best is a great insurance to have. I started it for my older dog and it has helped so much. He recently had to go to the Vets for some health concerns that were taken care of. Pets Best was prompt in taking care of the claims. I am very happy with this company.
Insurer: Pets Best
By: Jayn
Trupanion is a company that truly cares and does what they say they will.
I want every animal lover to know that Trupanion is the REAL deal. I can not say enough good things about this company. We had a puppy that went into the hospital with parvovirus 11 days after picking him up. It broke our hearts that our puppy passed away 6 days later. We had a very large hospital bill and Trupanion covered exactly what they said they would, 90% of all covered charges. The few things not covered were post mortem/cremation and the deductible. It was a huge support. No one excepts to need this insurance, especially when your animal is so young. Nothing changes the loss of our puppy. However, due to Trupanion, we feel fortunate not to have the financial burden that came with our loss. Trupanion did exactly what they said they would do, which is uncommon these days! Every call was meant with professionalism and compassion.
Insurer: Trupanion
By: Taylor
Easy process
Easy process, competitive rates and a good sales process
Insurer: Pets Best
By: Katherine Winterburn
I appreciate the easy breakdown of what…
I appreciate the easy breakdown of what was covered and why. It was simple to understand and well organized.
Insurer: Pets Best
By: Carrie
Once you get over the hurdle of getting them all the history they need, the claims process is easy and response time is very wui
Ran into some serious health issues with 18 month old cavalier. Getting them all the history and info they needed was challenging and sometimes frustrating BUT once that was done, their process couldn’t be easier. They have sometimes approved a claim the same day it was submitted but never later than the next day. Premium seems fair. I am grateful for the coverage and very glad I started it when I fid
Insurer: Healthy Paws
By: Kathy
My coverage hasn’t started yet so I…
My coverage hasn’t started yet so I really don’t have a rating as of yet I will have further comments if and when I need the coverage.
Insurer: ASPCA
By: Darrell Watson