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Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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You are gouging your insureds with…
You are gouging your insureds with unbeliveably high insurance renewals (both auto & tenancy insce.)
Insurer: Sonnet
By: Vincent
I have had a lot of experience with…
I have had a lot of experience with insurance companies over the years,but I must say Sonnet has made it easy to.do business with them. I have found their pricing today be very competitive. One truly never knows how good an insurance company is until you have to file a claim . So far we have been claims free for many years. Thats why I asked Sonnet to implement a policy of disappearing deductibles for every year you go claims free. If they really want to.keep me as a customer, they should reward me with a zero deductibles on my house and car policies for my excellent record. Customers like me should be treated as preferred customers and valued as the very customer they need to insure profits for the company and shareholders. Consider adopting a motto like "Thinking like a Customer" I for one would whole heartily recommend Sonnet as your car and house insurer! You will be pleasantly surprised how easy they are to deal with, especially while getting a quote. No other car and house insurer can compare in making the process of a quote so easy. Once your a Sonnet customer you will never want to go back to the old antiquated quote system or broker shopping for the cheapest premium, while trying to earn their 12% commission on your auto or 20% commission on the house policy! The broker agent system earns these commissions on every renewal, thus increasing the overall cost to the customer.
Insurer: Sonnet
By: Daniel
Poor Adjuster Service
my 1st claim and I got an Adjuster who will not call or email me promptly or give any guidance for piece of mind -- I'm still waiting
Insurer: Sonnet
By: Chui Ting
Quick and efficient
Super quick and easy to update your insurance. Prices are the best in the industry! I haven't actually filed a claim (fingers crossed;)) BUT so far so good!
Insurer: Sonnet
By: trish.a
I think it's pathetic how this company…
I think it's pathetic how this company has nothing in regards to financial aid during this pandemic. Money hungry is what this company is!
Insurer: Sonnet
By: Cassandra
I like how easy sonnet is to use…
I like how easy sonnet is to use compared to other insurance companies. I feel that the pricing is pretty fair and that I have a good amount of coverage
Insurer: Sonnet
By: Victoria
I literally never think about the fact…
I literally never think about the fact that I use Sonnet.. which is a good thing.
Insurer: Sonnet
By: set and forget
Prices are good but service wasn't
Prices are good but dealing with a NOT AT FAULT accident was extremely time consuming. Very difficult to get ahold of the adjuster or get a clear idea what was going on. Sure did not make me feel like a valued customer with the amount of time I WASTED and confusing things I was told. Maybe I am naïve but I really don't trust what I was told.
Insurer: Sonnet
By: William
Best Customer Service I've ever…
Best Customer Service I've ever experienced. Price was far lower than all other companies that I searched (and I did my homework)
Insurer: Sonnet
By: Richard
I like the fact I can get all details…
I like the fact I can get all details online. I do not like how my rates had not reduced a lot over that past few years. Especially since there is no longer financing on the car. I would have expected a decrease in my premium. I have never had an accident or a theft from my home yet very little movement in my rates
Insurer: Sonnet
By: Wallace