154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 19, 2025

easy

easy peasy getting approva l

Insurer: Trupanion

By: David Berins

Verified August 19, 2025

I wasn’t able to complete my claim…

I wasn’t able to complete my claim online. The person I chatted with said she would send me an online and she would send me a claim form online to fill out and then upload. Luckily, I haven’t had to have any claims, but never mentioned what I then saw after I was frustrated and got off the phone that you needed to update your password if you hadn’t been on the site this year, so all that time and $77 a month was not anybody even mentioning that could’ve been an issue I figured it out myself I’ve said this once before to this organization you’re charging $77 and change a month for 20 month old I mean a 20 pound dog And so I am fact would expect more than that in customer service

Insurer: Trupanion

By: Phyllis Czapla

Verified August 19, 2025

They are very quick in processing and…

They are very quick in processing and paying claims. Very happy with Trupanion.

Insurer: Trupanion

By: Jill

Verified August 19, 2025

Since the moment I set up the insurance…

Since the moment I set up the insurance policy for both my dogs. I have been extremely satisfied. From up loading the documents to the account to the payment process. It is quick and easy. So happy I did this for my pups. It gives me peace of mind.

Insurer: MetLife

By: Dee Labonte

Verified August 19, 2025

Excellent customer service!

Excellent customer service

Insurer: ASPCA

By: Eddie Gibson

Verified August 19, 2025

Great customer service.

Great customer service.

Insurer: Nationwide

By: jd

Verified August 19, 2025

The rep I spoke with was great and…

The rep I spoke with was great and knowledgeable and called me back when he said he would to get me all set up. Ariel was very helpful and kind!

Insurer: Nationwide

By: customer

August 19, 2025

Unbelievable rate increases

I see I'm not the only one who had to drop insurance with Healthy Pets after many years because of rate increases. In the nine years I was with them, I only had one claim. Then the rate doubled, then tripled. When I asked why, they said it was because I live in an expensive state. I stayed with them because I thought my dog's age meant I had no better options. After the rate increased to $500 a month, I finally dropped them.

Insurer: Healthy Paws

By: Suzanne

Useful
Verified August 19, 2025

Love the App for the phone

Love the App for the phone. Easy to use.

Insurer: MetLife

By: Barbara Bazzano

August 19, 2025

Very pleased

My 3 year old "pup" wasn't feeling well…took him to the vet… x-rays, fluids given, meds… pricey bill. Submitted it to Pets Best. Pup still was same next day, veterinarian wanted him better, so she wanted to see him right away. Another injection, more meds, another bill. Submitted that bill immediately. Met my deductible, had two checks from Pets Best a few weeks later. So thankful!

Insurer: Pets Best

Veterinarian: Hill Street Veterinary Hospital

By: Krystal

Useful

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