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Easy to work with
Easy to work with
Insurer: Trupanion
By:
Erin was very informative polite and treated like very valuable customer.
Erin was very informative, polite and treated like very valuable customer..,it was easy to speak with her. Excellent staff.. Thank you Erin for assisting me with my questions.
Insurer: Trupanion
By:
Everyone is super nice the calls are answered promptly.
Everyone is super nice, the calls are answered promptly. The process is seamless and this time extremely surprising as it felt the claim was expedited and we so appreciated it given the amount and the it was already a trying time as e were worried about her. You guys came through again in a big way. Many thanks
Insurer: Trupanion
By:
Excellent plans available perfect customer service
Excellent plans available perfect customer service
Insurer: Trupanion
By:
Explain and it everything I needed
Explain and it everything I needed
Insurer: Trupanion
By:
Friendly knowledgeable
Friendly knowledgeable
Insurer: Trupanion
By:
He was knowledgable and helped me answer my question quickly
He was knowledgable and helped me answer my question quickly
Insurer: Trupanion
By:
I can't believe you won't pay for emergency exams.
I can't believe you won't pay for emergency exams. How is the doctor supposed to know what to do if they don't examine the pet first. I will probably be canceling.
Insurer: Trupanion
By:
I didn't realize you could pay for years for a certain coverage and then as the dog gets older your premium goes up.
I didn't realize you could pay for years for a certain coverage and then as the dog gets older your premium goes up. You should be raising premiums on new customers not your customers at been paying you for years.
Insurer: Trupanion
By: