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Very satisfied.
My golden retriever had a trauma accident at a very young age. I only had the insurance a few months but they covered it with no questions. I am very satisfied with their response. They kept me informed during the process.
Insurer: Pets Best
By: Lynn Hines
Happy but there's room for improvement.
I am definitely happy with the ability to cover my pet with insurance but the claim process needs improvement. It took so long for my claim to be processed that I actually forgot I was still waiting on this. However, it was a pleasant surprise to get an email on a Friday morning that I have some money going into my bank account.
Insurer: Pets Best
By: olsgaard
I could not directly find a logon on…
I could not directly find a logon on the list under Embrace. Also, every time I tried to review the images of the vet bill, then go back to the form (prior to submission) I was thrown out. I'm sure these problems were partially due to my inexperience with your site.
Insurer: Embrace
By: Mary Kimmel
Great reimbursement
Ease of submitting claim and great reimbursement
Insurer: ASPCA
By: Brian
Great experience
Great experience, except the claim review and approval process takes too long!!
Insurer: Pets Best
By: Adam Cascos
Monica helped me today
Monica helped me today. She was incredibly professional and answered every question I had. I had originally called to cancelled, but when Monica explained how important coverage can be for my two purebred dogs, I not only stayed with Prudent Pet, but added a feature. I will add our new addition next month as well. Thank you!
Insurer: Prudent Pet
By: DENISE
I was impressed someone reached out to…
I was impressed someone reached out to me to ask if I had any questions and to welcome me!
Insurer: ASPCA
By: Ananda Arvig
Thank You Trupanion
Thank You Trupanion, for being there when my Milo had an emergency . They were right there helping and taking care of paper work during Milio's emergency at the vets. Thank You for being there. Bless You.
Insurer: Trupanion
By: Josie
The representative was very helpful…
The representative was very helpful with all my questions.
Insurer: ASPCA
By: Renee Boyd
Baby Girl had a sick stomach and was…
Baby Girl had a sick stomach and was unable to poop. She had no appetite but she drank lots of water and had no problem urinating. She was given lots of loving and meditation and we went home with food and meds for her. She got better in a few days. She started eating and then she tried to poop and blood came out. She’s doing fine now. The blood came out due to sliding on the rug by the door. I keep ointment on her for now.
Insurer: ASPCA
By: Susan Whitson