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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service… However
Excellent customer service… However, only four stars because in the beginning of the year, they doubled their prices on the 90% coverage to an UN affordable rate for most people. I dropped my policy to the 80/20 for roughly half the monthly cost. If they get a higher, I will have to consider canceling the policy altogether.
Insurer: MetLife
By: Leah
Information is clear to understand and…
Information is clear to understand and track updates. The responses and reimbursement are timely as stated.
Insurer: Spot
By: Romaine Martin Semeah
You have always been really great with…
You have always been really great with us. I tell everyone about your services and recommend you alway!!! You review all transactions throughly and are very reliable 👏. THANK YOU
Insurer: Trupanion
By: celia
Extremely Satisfied with Embrace
We have had Embrace Pet Insurance for many years and have been pleased with the continuous improvements made to the app that simplify the claims process and keep information at our fingertips. We are also very impressed with the people we have interacted with as they provide clear explanations and guidance. The care and expediency in the claims process is much appreciated. We are so glad we chose Embrace for our pets!
Insurer: Embrace
By: JodyK
Highly-recommended
Easy to use. Clear Instructions.
Insurer: Nationwide
By: Vicky Yu
The claims process was very…
The claims process was very straightforward and easy to complete.
Insurer: Embrace
By: Andy Wolcott
Great Customer Service!
The process of transferring the policy from my late wife’s name to mine was handled very courteously, professionally and friendly. It could not have been easier!
Insurer: Nationwide
By: Darren Hutchinson
Just realized Trupanion will help pay…
Just realized Trupanion will help pay for my dog's vet appointment
Insurer: Trupanion
By: Lee Anne Dodge
Bobby was very help and knowledgeable…
Bobby was very help and knowledgeable about helping me get my dog set up with insurance and helping me save on something I thought I needed . Thank you Bobby I would have been lost without you guiding me
Insurer: Prudent Pet
By: teedraclarkyahoo.com
Great service!
Spot insurance has been handling my dog Ridgley's claims promptly. The reimbursement has appeared in my account the next day. At an uncertain time when my dog's health and prognosis is compromised, it is a comfort to have a company respond quickly.
Insurer: Spot
By: Mary