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Effortless Took some of the stress out of a stressful time
Effortless Took some of the stress out of a stressful time
Insurer: Trupanion Canada
By:
Friendly helpful and fast!
Friendly, helpful and fast!
Insurer: Trupanion Canada
By:
Great customer service.
Great customer service. Easy to claim vet bills.
Insurer: Trupanion Canada
By:
I have been with Trupanion for almost 5 years and I have submitted many invoices and never ever have I had a problem with Trupanion.
I have been with Trupanion for almost 5 years and I have submitted many invoices and never ever have I had a problem with Trupanion. This has to be the most amazing insurance company I have ever dealt with. My experience with you is always great
Insurer: Trupanion Canada
By:
Une paix d’esprit facile!
Inscription facile en ligne, prix juste et bonne couverture.
Insurer: Trupanion Canada
By:
Quick review and easy submission of claims and payment.
Quick review and easy submission of claims, and payment. Amazing customer service for any questions.
Insurer: Trupanion Canada
By:
I recently lost my Chloe and the…
I recently lost my Chloe and the insurance I had on Chloe made it possible for me to try everything possible to try and save her life. Sadly Chloe passed away of her illness but I want to thank Prudent Pet for giving me the chance to try and save her, they paid her hospital bills and I would recommend them as an excellent pet insurance company.
Insurer: Prudent Pet
By: joanne
Big fish tries to get over on little fish
***LONG POST ALERT BUT WORTH THE READ*** I had a policy with Embrace for several years. My policy included 80% reimbursement with $300 deductible and covered wellness care also. Last year my dog got sick, vomiting frank blood and I took him to the emergency vet where he was diagnosed with gastric ulcers. I proceeded to take him to his primary vet for follow up and they confirmed the findings of the emergency vet. I gathered all of my documents, bills, and claim form, submitting those to Embrace. Embrace denied my claim citing "pre-existing" due to his kidney disease. I reached out to both the emergency vet and his primary vet to inquire. Both veterinarians confirmed the ulcers were NOT related to the kidney disease. I submitted those letters to Embrace and they still denied my claim. Eager to prove my case, I filed a 1st and 2nd appeal. Embrace submitted for a independent exam in which the examiner stated "the ulcers COULD be related to the kidney disease but could also be related to another disease with similar symptoms." Again they denied me as I argued their position is speculative. Wanna know what I did? I sued them in small claims court and I WON!!! The judge agreed that Embrace's position was speculative and not rooted in facts when two licensed veterinarians confirmed the illness to be unrelated to kidney disease. When I pointed out to the judge that Embrace had also violated their policy provisions, the judge awarded me 3% interest for the past 5 months. So do yourself a favor, SUUUUUUUUE! Insurance companies get over all the time because they know people don't want to spend the money to fight against them. The beauty about this pandemic, your court case can be held from the comfort of your living room. I give them a 3 star because I've had other claims that did not involve potential pre-existing injuries and those claims were paid without a problem. I'm honest & I'm fair.
Insurer: Embrace
By: AISHA
Worth the cost
I have been a Trupanion client for many years. I have never had an issue with any claim for my dogs and the customer service has always been fantastic. Trupanion may seem a little more pricey up front, but my vet and ER vets have the pet portal, which bills directly to trupanion for any claim, which means no upfront cost at the vet when an issue happens. I have Working dogs, and have saved thousands. Once my dog had a broken scapula from a hunting injury, and had PT, multiple specialists, medication, etc etc and I just had to pay the 10% of the total bill with my plan. Another dog got impacted and needed 5 days at the ER, which would have not been affordable if I had to pay upfront and then wait for a reimbursement. Trupanion also works with my rescue Must Love Corsos Rescue and also my working dog program Romboel Farm Dogs. Not only that but they take care of their employees (if you look at how their actual company is run and the benefits they give their employees is above and beyond any company out there - like paying for their employees childcare). When you look at the price points, again sure it is going to be slightly more expensive, but I also don’t have to wait for money tied up to be reimbursed nor do I have to do any paperwork with the pet portal.
Insurer: Trupanion
By: Romboel Farm Dogs
Justin was extremely knowledgeable
Justin was extremely knowledgeable, helpful and friendly & guided us through the process of selecting the best policy for our puppy. Thank you so much Justin for your guidance and assistance.
Insurer: Fetch Canada
By: Dan Clark