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6/11/21 This will be an ongoing review as I am in the process of filing a claim.
6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
Insurer: Spot
By: Jennifer
6/11/21 This will be an ongoing review as I am in the process of filing a claim.
6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
Insurer: Spot Canada
By: Jennifer
6/11/21 This rating is currently based…
6/11/21 This rating is currently based on my limited experience with SPOT. I have not yet filed a claim. I am basing this review off off the registration and payment process as well as excellent customer service (which includes real people answering the phones). I am getting ready to go through the claims process and will change this review accordingly if necessary. I pledge to be fair with my expectations and expect that I will be treated fairly according to the terms of the contract (which I read forward and backward before enrolling) but can be very open ended when it comes to diagnosing pets with pre-existing conditions or preventative testing v/s necessary testing as you can see by previous reviews. I truly hope all goes well and I'm able to leave this 5 start rating where it is. I'll update soon.
Insurer: Spot
By: Jennifer Young
I'm not very happy you canceled my home…
I'm not very happy you canceled my home insurance because you don't insure in this area anymore for some reason so I canceled my car insurance
Insurer: Sonnet
By: Peter
Fantastic insurer
Most of us have horror stories dealing with Insurance companies. Trupanion are there for you in your most stressful time when your pet needs you to help him. Trupanion are the model by which all insurance companies should be measured.
Insurer: Trupanion Canada
By: Alan
My dog has better health insurance than I do!
We have had Healthy Paws Insurance for a couple of years for my now 10 year old Heeler-Shephard mix, Osa. I consider it one of the best decisions we made. The ease and simplicity of filing claims and the speed at which the reimbursement check arrives is a blessing. Customer service has been kind, timely, responsive and personal. Osa just had ACL surgery to the tune of 8k. Knowing that Healthy Paws would be covering 80% of that bill made the whole process smoother. We could concentrate on our sweet dog and her needs and not worry about the bill. I would highly recommend this insurance company to anyone looking to insure their pet. Truly my pet has better health insurance than I do!
Insurer: Healthy Paws
By: Claudia
i had $84 then it goes uo upon renewal
i had $84 then it goes uo upon renewal. to $95
Insurer: Sonnet
By: Jimson Nugal
Get yourself some peace of mind
My dog has been insured with Healthy Paws for the past four years. In that time, he has had multiple health issues, many visits to the ER and several surgeries. But for his insurance, I (and he with me) would be in the poor house. Not once has Healthy Paws questioned a claim. And their service just gets better and better. I submitted a claim last night at 7 PM and the claim was settled in less than 24 hours. That's impressive. My previous dog was insured with a company other than Healthy Paws. They were good but not great. Healthy Paws is astoundingly good, and their customer service people are always so kind and helpful.
Insurer: Healthy Paws
By: ann collins
Best decision ever!
We have had Healthy Paws Insurance for a couple of years for my now 10 year old Heeler-Shephard mix, Osa. I consider it one of the best decisions we made. The ease and simplicity of filing claims and the speed at which the reimbursement check arrives is a blessing. Customer service has been kind, timely, responsive and personal. Osa just had ACL surgery to the tune of 8k. Knowing that Healthy Paws would be covering 80% of that bill made the whole process smoother. We could concentrate on our sweet dog and her needs and not worry about the bill. I would highly recommend this insurance company to anyone looking to insure their pet.
Insurer: Healthy Paws
By: CC
Fast when it come to process claims
Fast when it come to process claims
Insurer: Spot
By: Ingrid Clark