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I have carried Trupanion on my three dogs for going on ten years.
I have carried Trupanion on my three dogs for going on ten years. I have found them to be fair and provide excellent customer service.
Insurer: Trupanion
By:
I have had nothing but the best experience with Trupanion in the past!
I have had nothing but the best experience with Trupanion in the past!
Insurer: Trupanion
By:
I have never seen an insurance company act on the same day as service!
I have never seen an insurance company act on the same day as service! It was amazing!
Insurer: Trupanion
By:
I wish you covered office visits.
I wish you covered office visits....but I am very satisfied for all the coverage you have provided to date.
Insurer: Trupanion
By:
Improvement suggestion for pet owner vet changes/transfers.
Excellent customer service which was needed because the "Support" section does NOT have the process written as to when the dog owner may have taken over the care of the animal in another state and would be using a different veterinary that the owner would be required to send Trupanion the previous vet visit summary data for a complete medical history for the policy to be valid.
Insurer: Trupanion
By:
Katie was informative
Katie was informative
Insurer: Trupanion
By:
Met my expectations by answering questions appropriately.
Met my expectations by answering questions appropriately.
Insurer: Trupanion
By:
My dog Emmett has relied on Trupanion for 10 years now to help us take good care of him through 4 surgeries many health items & all his prescriptions.
My dog Emmett has relied on Trupanion for 10 years now to help us take good care of him through 4 surgeries, many health items & all his prescriptions. No hassles, prompt payments & friendly service.
Insurer: Trupanion
By:
Primarily because of the fact that I am a senior citizen and there is an assumption that online automated services suffice for everyone.
Primarily because of the fact that I am a senior citizen, and there is an assumption that online automated services suffice for everyone. Some of us do prefer more personable contacts and interactions, for inquiries and clarification. Personal connections via phone or FaceTime or zoom makes a huge statement on sensitivity and caring.
Insurer: Trupanion
By: