154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 01, 2022

Run, don't walk away from Figo

My experience with Figo is that they are the insurance company Mr. Incredible (Bob) worked for while he was in hiding. They are in the business of NOT paying for anything, in fact you will need a lawyer to help you navigate their submission/resubmission/denials as they run you around the gauntlet. If you're looking for peace of mind, this is not your company. If you love conflict, this is your company.. Heck, they even review each claim and second guess your Vet's prescriptions for your pet.. you heard that right, they'll say, "Well, we didn't feel this medicine was necessary for that ailment".. yup, that's right, your vet is not your vet, Figo is the back-seat driving vet... While Figo was my first pet insurance experience, I'm old enough to have almost 50 years of other insurances under my belt, including many-many claim situations... Figo? Bottom of the heap... nice app, bad service. Oh, I read another post and was reminded that they just magically increase your premiums, drastically... Yes, they do. Nice initial quote, won't last. Run, don't walk, away from Figo

Insurer: Figo

By: John in Utah

Verified March 01, 2022

We used Healthy Paws for health…

We used Healthy Paws for health insurance for our Great Dane, Luna. We bought the insurance for her at birth and didn't use it for a few years, but then around age 4, she developed pneumonia, which required a short hospitalization and IV antibiotics. Then at age of 6, she tore her CCL. Healthy paws covered all of these treatments, a full CCL repair surgery (which is NOT cheap), AND her post surgery physical therapy. I've never encountered an insurance company that was so seamless and easy. Claims are processed quickly, and I've never been asked for extra documentation or had a denial. (Why can't human insurance be this easy?!) Luna is a happy and healthy girl now due to Healthy Paws. We will be using them for all future furry family members :)

Insurer: Healthy Paws

By: Sasha

Verified March 01, 2022

They areso easy to deal with

They areso easy to deal with. We now have had 2surgeries, and payment is easy and prompt. If only my insurance was this good!

Insurer: Healthy Paws

By: Sandi McCubbin

March 01, 2022

App is easy to use and once you get…

App is easy to use and once you get your claim back it is easy to understand. My only complaint (more of constructive criticism) is that claims can take a long while to process. When wondering if it will even be covered, it can be difficult just waiting for weeks to get a response. That said, when I reach out asking for an update I was quick to get a response, albeit a little vague. Still, given staffing and increased number of pets, this is understandable. I would still recommend to others!

Insurer: Pets Best

By: Christine Avery

March 01, 2022

Easy to work with

Easy to work with! Claims have generally been quick, preventative items are faster than illness/injury claims, but that's to be expected. They issued a payment within 30 days on our dog's overnight emergency care which costs us ~$1500, to see the claim approved just 4 weeks later we were surprised.

Insurer: Pets Best

By: Brian Pratt

Verified March 01, 2022

Sammy

Easy to find and was affordable.

Insurer: ASPCA

By: Keeoctae Matthews

Verified March 01, 2022

1st claim

So far, no problems. 1st claim was processed almost immediately! I went through Costco to purchase the insurance.

Insurer: Figo

By: barbara

March 01, 2022

Trupanion insurance is amazing

Trupanion insurance is amazing! They are true to their advertising reimbursing at 90%, minus the doctor cost. There is not enough space to tell of their compassionate customer service. My boxer pup was very sick with meningitis. It was a Sunday morning, I had no money to give the veterinary hospital, nor did I think Trupanion was open, and neither did the vet. A gracious representative answered and I explained my pup’s situation. She push it through, call the hospital and assured Trupanion would cover 90%. The hospital admitted my Penny, and she is still with me today, thanks to Trupanion’s caring staff. My private vet praised Trupanion and now, Because of Penny’s history she is monitored carefully, and she is alive, strong and well and continues to receive 90% coverage from Trupanion. I thank God for them!

Insurer: Trupanion

By: Ivy

Verified March 01, 2022

Great!

Very easy to navigate and personalize my per insurance. Love that it also has an app to upload my receipts.

Insurer: ASPCA

By: Dominique Zarate

Verified March 01, 2022

Can't give a fair review.

I have heard that this is good insurance I haven't received my paperwork yet from the company, and I also haven't used it at all yet. So my rating so far is a 3 until I use it I really can't give a fair rating.

Insurer: ASPCA

By: merri odgers

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